The Bridgeway

Tina Erickson

5 months ago

I was originally a member of AFECU, which merged to Members United, and now Bridgeway. For the last 18 years, I've had excellent sevice. Recently, though I am frustrated and have to call regularly when my auto pay doesn't auto pay. If the first of the month falls on a weekend or a holiday, the payment doesn't get applied to the loan. I don't understand how a half dozen employees can't fix this. For the first time, I'm considering closing my accounts and moving to another credit union closer to home.

natasha mons

12 months ago

I felt taken advantage of being a customer in a program through a community job Resource fair. I was told by the teller that my account was being used for car washes from their mom. That didn’t make me feel comfortable or safe being here for people that have a disabilities to look after for accountability.

Olivia Kelley

5 years ago

If I could give more stars, I would! We have had a wonderful experience with Phenix Pride. We started with our vehicles. Then we decided to do a balance transfer to pay off a couple of student loans much faster. Because of how customer centered they were through those processes, we decided to open checking and savings as well! I’ve spent a long time paying bank fees and waiting on hold for someone to help me, but that changed when we moved to our local credit union. They were attentive from the beginning and appreciative of our business! Alli and Megan in the loans department were exceptional with their knowledge and customer service! My husband and I are at peace knowing our finances are with people in a business we can trust. Great job, Phenix Pride!

Camellia Hasan

3 years ago

I have always received the best service, but Kelsey in Leesburg/Albany,GA raised the bar even higher by being so sweet and kind. I recently went through a series of unfortunate things and she handled my situation with such great care (like it was her own personal problem). I would recommend banking here if you are needing a banking home. Thanks for making me feel valued.

Shanta “Shaun” Phillips

6 years ago

I started out a little disappointed with Phenix Pride and wanted to take my personal banking elsewhere but I really feel as if they have redeemed themselves. I have enjoyed my banking experience with them thus far. I really feel no matter what your needs are personal banking, loans or just financial counseling their services are exceptional. I do believe this will be the bank of my choice to handle my financial needs and that's definitely what I needed. Thanks Phenix Pride a satisfied client.