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Truwest

P.O. Box 3489, Scottsdale, AZ 85271
NCUA Insured4.0 (60 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1952

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

P.O. Box 3489

Scottsdale, AZ 85271

Service Area

This credit union is located in Scottsdale and serves members in the AZ area. Currently serving 90,186 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

6.30%

Used Auto Loan

7.05%

Personal Loan

14.25%

Credit Card APR

11.40%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in AZ

Lowest rates currently reported by credit unions in AZ (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(12 total)

Member Reviews

4.0

60 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Barbara Nienstedt

Barbara Nienstedt

9 months ago

I never got my monthly statements in the mail for my 3 accounts and was told that they would charge me for sending another copy. I have had these accounts for several decades… this is not exactly what you would call “customer service. “

Tracy Lampton

Tracy Lampton

a year ago

I can't say enough great things about my lending experience with TruWest, especially thanks to Paul! From the very beginning, Paul went above and beyond to make the entire process smooth, transparent, and stress-free. His communication was excellent, he was always available to answer my questions, and he made me feel like a priority every step of the way. In a world where great customer service can be hard to find (almost completely obsolete) + my TERRIBLE experience at North Scottsdale Land Rover, Paul truly stands out. His professionalism, attention to detail, and genuine care for the customer made all the difference. I would strongly recommend anyone I know to work with Paul on ANY loan! You will be in the best hands!

Pam Mercado

Pam Mercado

10 months ago

I came in here trying to fix my ap for my car payment. Thank goodness Vanessa Astorga helped me out. She called three different times with me to their customer support to help me out with the ap and to get my car payment switched to a different bank acocunt etc. I hope you forgot my embarassing password I made in front of you already. I don't know who is going to read this...but it took over 30 minutes and she was so patient. GIVE THE GIRL A RAISE!

Lucy Kaufmann

Lucy Kaufmann

a year ago

Brianna and Jade at the McCormick branch were so helpful. We opened up a new account and they spent time to explain everything to us and could not have been nicer more professional and very helpful. Thumbs up to both of them. TruWest should be very proud and lucky to have two such great representatives.

rob phillips

rob phillips

7 months ago

The absolute worst customer service….. Especially the upper management!!! It’s joke.Run don’t walk away from this Credit Union.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).