Foothill

Diana Park

3 months ago

We had an outstanding experience working with Roger and his team at Foothill Credit Union. From start to finish, Roger was incredibly efficient, responsive, and knowledgeable. He made what can often feel like an overwhelming process feel smooth and straightforward. Brianne, our loan underwriter, was equally wonderful!!! She was detail-oriented, prompt, and so easy to communicate with. Both Roger and Brianne were not only highly professional, but genuinely warm and personable. They were always available to answer questions and took the time to explain everything clearly, which gave us a lot of confidence throughout the process. And to top it off, they secured us a phenomenal rate. Our real estate agent even commented that he had never seen a rate that low. We truly felt like we received an exceptional deal. We felt supported every step of the way and are incredibly grateful for their hard work. I would wholeheartedly recommend Roger and his team to anyone looking for a mortgage lender who delivers both expertise and outstanding results.

Je'sus Lo'ra

3 months ago

I was recently informed of this credit union by a great patient of mine. He spoke highly of the branch and recommended me to become a member. From the initial interaction with Lorena( a qualified,knowledgeable and helpful representative at the Arcadia location) she was nice and answered any questions I had. If you are seeking to join a credit union, I highly suggest inquiring with Foothill credit union.

Helen

5 months ago

Valerie at the customer center is extremely rude. She talks over you and is very aggressive. I have never had any bad experience with this bank. Everyone else is so friendly and professional. Valerie should not be a customer service representative!! Be careful with her if you happen to get her on the phone!

James Katica

7 months ago

Banking was easy and simple. Donovan was especially helpful with my account from a partner CU. It was a great experience and we are thankful to have great employees and credit unions such as Foothill to do business with.

Anna Calderon

3 months ago

Absolutely horrible do not open any accounts with them!! I have been a member of foothill credit union for years when I purchased a new car I went with them worst Idea ever! I purchased my car a year and 21 days ago. My tags expired in December 2025 foothill never registered my vehicle. They continue to blame the previous company. They continue to give me excuses like they’re new to the department, and this would have never happened if they were in charge from the Beginning. Total BS since they’ve had over two months to rectify the situation since I brought this to their attention in November when I didn’t receive my tags