Coast Central

Kerrill Lewis

5 months ago

Best Credit Union!! Previously was with others that pale in comparison !! Branch staff is always friendly, knowledgeable, helpful. Highly recommend Coast Central Credit Union!!

Elizabeth Markusfeld

6 months ago

This bank has been supportive and wonderful. Thank you they go above and beyond

Kim M

a year ago

I have been banking here for 25 years and created accounts for all my family members and various business ventures. I moved my elderly mother to my state so I could care for her and set up her account with them and they now treat me like a criminal when I try to handle her banking needs. They will not accept my durable power of attorney which is a legal document allowing me to handle her banking. She cannot leave her home and rather than building a rapport of trust over the past 25 years they would rather look at me with distrust. They will, however pass through payments for services she has no use for despite us disputing them. I no longer consider them my bank and will be moving my account to a bank that has my back and treats me like a valued customer. I didn't treat them this way when they merged my account with my exs and gave me access to all of his accounts. I simply let them know they made a serious error. Get ready to lose several accounts. I don't appreciate the attitude.

Bekkie

8 months ago

Great staff, Whenever I need help they are quick to assist me with a smile.

pdq

7 years ago

I have two complaints against Coast Central Credit Union: a) My own personal account for $50, and b) An Association account for $150+ that I am responsible for. Coast Central Credit Union shut off online access to my own personal account. When questioning them about this they said the account was abandoned, but the online access was only shut off after I filled out a customer satisfaction survey citing they were abnormally low. Coast Central Credit Union is required by law to forward monies for abandoned accounts to the state of California, but they never did. They pocketed my $50. Even though my online access was shut off about three months ago, I continued to receive notice of online statement availability as early as July 2018. With respect to my second account, Coast Central Credit Union alleges I am not a signer on an account, but I do have concurrent legal authority with our co-director, who like myself are the only two directors ever registered with the registry of charitable trusts. As a result we do have authority, but Coast Central Credit Union won't release the money. Best to avoid this institution, but be warned that outside of the state of Washington, no regulator in the country will protect you against a financial institution and the regulatory environment has been this way for a very long time. Coast would never get away with this in Washington state. You run the risk this place will steal your money and no one will help you.