Fountain Valley

Philip Guite

3 months ago

Everything. Transactions, Employees are ALWAYS helpful and proffesional in all they do fpr me. This is my favorite branch and I hane been a member of this credit union since January 1979.

Y G

a year ago

I recently had the pleasure of working with Jocelyn N. at SchoolsFirst Federal Credit Union, and I couldn’t be more satisfied with the experience. She assisted me in securing a loan, meticulously explaining every detail of the process to ensure I fully understood my options. Her professionalism, patience, and clear communication made the entire experience seamless and stress-free. Jocelyn N. is a true asset to the SchoolsFirst team, exemplifying the exceptional customer service the credit union is known for.

Silver Fox

a year ago

Excellent customer service. Emily takes time from her busy schedule to explain my peculiar situations and explore ways to go forward. After our meeting, she follows up to a conclusion that is satisfactory beyond my expectations.

Carey Lefebvre

8 years ago

As always upmost professionalism very friendly and have a variety of banking options that rival any other institutions great place to do my financials

Susan Bouler

a year ago

I recently visited Schools First in Fountain Valley and wanted to share my experience. Overall, the credit union was welcoming, and wellorganized, and I really liked the complimentary coffee for members! ( Unfortunately, my interaction with the banker, who I believe was named Frank (or possibly Frankie??), left me a bit disappointed. While the facilities and services were great, I felt that the level of professionalism in my interaction could have been better. There was a lack of attention to detail, which led to some confusion and frustration on my part. My concerns didn’t seem to be fully addressed, and that impacted my overall experience. As a side note, I noticed that the banker had a red, irritated eye, which could help identify him in case it’s relevant to follow up on my feedback. I appreciate the services provided by credit unions and hope that future interactions will be more podsitive. Thank you for taking my feedback into consideration..