California Adventist

Jenna Balfe

10 months ago

This bank is a joke. Parked in the lot designated for the bank and was approached with hostility by someone about whether or not our intention to patron the bank was true. Went into the bank to make a transaction as a partner credit Union customer and they told me their cut off for this transaction was 3:30 pm. I was there at 3:40. T

Dennis

a year ago

No waiting this morning. Teller very helpful. Easy parking in private lot off LA Loma Rd.

Dylan Tupts

3 years ago

I really enjoy going to this bank! Everyone I've ever dealt with has been very friendly and helpful with no issues. This is the only bank in my area that works with my hometown credit union and there's never any issues. They also never complain about me (to my face at least haha) always coming in to get quarters for my never ending laundry. All in all, I highly recommend :)

Dear Bee

a year ago

Update: After this post the manager closed my account. I asked her for her boss or the board's contact, but she refused. She made up some lies about me to do it. Her lies will caught up to her and that union will suffer under her unchecked actions. I am happy to be done with them. The manager, BEHAVIOR, is unprofessional. Her conduct is as if the money there is out of HER pocket. Her tone, her word choices, her attitude is unwelcoming to customers. Whoever is her boss needs to remove her from customer contact and management. All the credit unions I've used in the past and presently have always had a good rapport with the customers. They are very nice, very cheerful, very helpful but not here. This lady is poisonous, she is very argumentative very abrupt she had let you speak she speaks over you she has no concern or rather you stay a customer bring customers to the business or leave she's definitely only there for a check and that's bad and in the past when I had a run-in with her I asked her for a boss her boss or manager and she told me that she doesn't have to answer anybody that she has said that they only answer to the board. Maybe that's true, and maybe that's why her attitude is the way it is because she feels she's untouchable. Don't bother dealing with this this so-called Credit Union. Go to Logix, go to Navy Federal, go to Wescom, but don't bother with these people you'll only cause yourself stress. If I can close that account and it not affect my credit, I would.

Linda Westerline

a year ago

Took an hour for me to set up a password with them on the phone to get on the app just so I could see my balance. And still I cannot transfer money to my bank unless I have a checking account. Otherwise I have to send a fax and they mail out a check.