Kings

Ellice Blevins

7 years ago

They sent me the wrong Certificate of Title for my car. They did not apologize and said they would not submit the paperwork to get the correct title for my paid off car until I handed over the wrong title (my car also but not paid off that I continue to make payments on although I am holding the title) and wait 2-3 weeks! If they would have been apologetic and more professional about their huge mistake this could have been solved quickly. It really is about customer service.

Bre

8 years ago

I would give them no Star’s if I could. One of the worst banks ever. Customer service is absolutely horrible and the call center is beyond uneducated. Don’t choose this bank they will try to screw you over. Luckily I’m a law student and now how to defend myself against people like this. Absolutely horrible. They need to be shut down. The manager Michelle was horrible and rude. Will not ever bank with them again. Plan on taking them to court that’s how bad it is.

Sheila Parker

3 years ago

I had the bank in early 90s and someone took money out of my account and they had no number to call and report it, then I went inside and they compared the signatures and said it was the same as the person that took my money. She stole my purse with my money and check. I got nothing back cause the bank and police didn't believe me. I changed banks.

Daniel Hughes

2 years ago

We love banking at the Kings Federal Credit Union. Especially friendly with HOA reserve accounts and CDs. Ashley and Janet were so helpful and made the transferring of funds so fast and easy!

Mr. Valdez

9 years ago

This place makes obtaining a loan so fast and easy and you don't even have to have perfect credit. Although I have a decent credit score, I do have a few blemishes from the past. Usually lenders always question me about theses blemishes and I have to give an explanation. Well, Kings Federal Credit Union looked passed that with no questions asked. My loan Officer Jerrett Johnson was amazing and moved so fast that within hours I had a check in my hand to pay for the RV that I wanted. I am extremely satisfied!!