NCUA Insured
Member-Owned
2 charter
Established in 1953
Contact this credit union directly for detailed information about membership eligibility and current rates.
Membership Eligibility
Anyone who lives, works, or worships in or around Hayward, CA may be eligible to join. Community credit unions are open to the general public within their service area.
Check eligibility on their website →NCUA Insured — deposits protected up to $250,000
Member-Owned — not-for-profit cooperative
2 charter
Established in 1953
Contact this credit union directly for detailed information about membership eligibility, current rates, and services.
Services Offered
This credit union is located in Hayward and serves members in the CA area. Currently serving 6,770 members.
Contact the credit union to confirm membership eligibility requirements for your area.
Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.
Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.
Source: NCUA Federally Insured Credit Unions list, Q4 2025.
Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.
New Auto Loan
5.03%Used Auto Loan
5.88%Personal Loan
11.78%Credit Card APR
11.23%Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.
Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.
Lowest rates currently reported by credit unions in CA (NCUA Q4 2025).
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Valencia, CA
Santa Rosa, CA
Glendale, CA
Rates from NCUA regulatory filings. Contact credit unions directly for current rates.
3.7
45 Google reviews
Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.
View on Google MapsElizabeth Bozkurt
3 months ago
Danisha is so amazing. She helped Give me corrected error that my apartments made. Our customer service is absolutely amazing. I came into Bay credit union very upset about my situation and love with a smile on my face because of her kindness and her understanding. I will definitely be returning to this location if she is there
David Richardson
6 months ago
I had such an amazing experience at Bay Cities Credit Union the other day. I originally went in for a withdrawal. Then I asked the teller “How long would it take to get a car loan” since I was on my lunch hour I didn’t think it was possible but decided to give it a try. There was literally no wait. As soon as I sat down a lady by the name of Aurora called my name. I explained what I was trying to do. She was very clear, she had a better idea. I ended up refinancing my truck to a much better rate And was approved for a loan to buy my “Dream car” The whole transaction was done during my lunch hour. Thank you to Aurora for working with me and getting this done. All Banks should take notes on how Bay Cities Credit Union is getting business done. Because this is by far the Easiest, fastest and friendliest transaction I have ever done at any bank. Thanks again AURORA! You ROCK!
Monta Pratt
6 months ago
I love this Subway the best location Renu has excellent customer service. I love all staff here but shes my favorite Always with a warm smile
Tiffany Perkins
11 months ago
The worst place to do business. The customer service is mediocre not warm, and they seem to be untrusting with member of affiliate branch members. I had a cashiers check that was sent to me by my bank for a funding with my credit union. They watched me open the envelope detach the remit and sign the back . The teller brought it to the bank manager ( Michelle) which brought it back to me stating they didn't trust that it was real. And told me because the way it looked to her, she wasn't accepting my check. Instead of call the bank for me to verify the check. (which takes 5 minutes) she decides to reject my payment. That's not how you do business. Very unfriendly. I wouldn't anyone who is handling my money treating me or anyone else this way . Don't bank with Bay Cities credit union. If they can't trust you why would you trust them..
Darrion ArmaniTV
2 years ago
Please just do not trust this bank. I been with them for 14 years. And officially had enough. My deposits are processed in my account whenever they want to, no type of security. I only feel comfortable talking to the director. This is not a bank you trust. Please choose another bank.
Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.
Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).
Phone
(510) 690-6100Website
Visit WebsiteMembers
6,770
Total Assets
$78.0M
Year Opened
1953
Net Worth
Well Capitalized
Official NCUA Data
All data sourced from the National Credit Union Administration (NCUA).
View NCUA Profile