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Bay Cities

P.O. Box 30, Hayward, CA 94543
NCUA Insured3.7 (45 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1953

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

P.O. Box 30

Hayward, CA 94543

Service Area

This credit union is located in Hayward and serves members in the CA area. Currently serving 6,770 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.03%

Used Auto Loan

5.88%

Personal Loan

11.78%

Credit Card APR

11.23%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in CA

Lowest rates currently reported by credit unions in CA (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(1 total)

Member Reviews

3.7

45 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Elizabeth Bozkurt

Elizabeth Bozkurt

3 months ago

Danisha is so amazing. She helped Give me corrected error that my apartments made. Our customer service is absolutely amazing. I came into Bay credit union very upset about my situation and love with a smile on my face because of her kindness and her understanding. I will definitely be returning to this location if she is there

David Richardson

David Richardson

6 months ago

I had such an amazing experience at Bay Cities Credit Union the other day. I originally went in for a withdrawal. Then I asked the teller “How long would it take to get a car loan” since I was on my lunch hour I didn’t think it was possible but decided to give it a try. There was literally no wait. As soon as I sat down a lady by the name of Aurora called my name. I explained what I was trying to do. She was very clear, she had a better idea. I ended up refinancing my truck to a much better rate And was approved for a loan to buy my “Dream car” The whole transaction was done during my lunch hour. Thank you to Aurora for working with me and getting this done. All Banks should take notes on how Bay Cities Credit Union is getting business done. Because this is by far the Easiest, fastest and friendliest transaction I have ever done at any bank. Thanks again AURORA! You ROCK!

Monta Pratt

Monta Pratt

6 months ago

I love this Subway the best location Renu has excellent customer service. I love all staff here but shes my favorite Always with a warm smile

Tiffany Perkins

Tiffany Perkins

11 months ago

The worst place to do business. The customer service is mediocre not warm, and they seem to be untrusting with member of affiliate branch members. I had a cashiers check that was sent to me by my bank for a funding with my credit union. They watched me open the envelope detach the remit and sign the back . The teller brought it to the bank manager ( Michelle) which brought it back to me stating they didn't trust that it was real. And told me because the way it looked to her, she wasn't accepting my check. Instead of call the bank for me to verify the check. (which takes 5 minutes) she decides to reject my payment. That's not how you do business. Very unfriendly. I wouldn't anyone who is handling my money treating me or anyone else this way . Don't bank with Bay Cities credit union. If they can't trust you why would you trust them..

Darrion ArmaniTV

Darrion ArmaniTV

2 years ago

Please just do not trust this bank. I been with them for 14 years. And officially had enough. My deposits are processed in my account whenever they want to, no type of security. I only feel comfortable talking to the director. This is not a bank you trust. Please choose another bank.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).