Eagle Community

Tyler P

3 months ago

I have financed several cars now through Eagle, this branch specifically, going as far back as a decade, and most recently last few months, and have always had a postive experience. The process has always been straight forward with no issues or problems. Customer service and support has always been top notch. I highly recommend.

Lucino Salgado

4 months ago

Horrible bank didnt offer help with the Goverment shut down only "help" they offered was to skip 1 month of auto loan payment which I wasn't allowed because my loan had not completed 1 year or 12 months since its only 11 months old, which is not help for the goverment shut down since this is already offered Update 1/27/2026 I’m writing this review with a heavy heart after my recent experience with Eagle Community Credit Union. As a non-profit institution, I expected empathy and support, especially during a challenging time. Unfortunately, my experience left me feeling deeply unsupported and disheartened. Despite informing them of my job loss and the challenges I faced, my requests for help, such as waiving late fees, were denied. This lack of empathy was particularly painful, especially compared to other credit unions I’ve dealt with in the past, who were more understanding and accommodating. Moreover, the damage caused by their subcontracted recovery company was compounded by both the subcontractor and Eagle Community Credit Union’s refusal to provide insurance information. This lack of transparency made an already difficult situation feel even more isolating. In conclusion, due to this lack of empathy and accountability, I will strongly recommend that others avoid opening an account or conducting any business with Eagle Community Credit Union. Their response showed a concerning lack of accountability and compassion.

Dirk Yarborough

4 months ago

I have financed two cars with Eagle, they were very helpful in both cases. It made buying a car smooth and easy.

tom nader

6 months ago

today i went to open a new account because i was going to later het a refinace on my home, after 40 minutes of asking all kind of question ,my social my driver license and phone number and the whole bit the girl said her manager is working from home and she is communcating with her, then she say why few weeks ago i went to us bank to open a bank account i told her hats why i am here because they do not loan on a manufacture home , but your credit union says you do, then after 40 minutes of all that question and answer she did not open a account because had open a account at us bank, mu one star review is too much for her manger who works at home

Pamela

a year ago

Excellent customer service. Danny Ruiz is so caring and empathetic as well as very knowledgeable. Danny goes above and beyond. Danny made me feel at ease and comfortable while I was explaining my thoughts. He was polite, kind, respectful and provided privacy affording me the ability to express my concerns. I especially appreciate Danny’s extensive knowledge of the new technology available to us members. Thank you Danny, you have saved me from a lot of worries.