U.P.S. Employees

Frank

7 months ago

I expiereinced two of the most profesional representative/teller. There names are Jackie and Latasha. They made me feel comfortable being a long time member, after their listening to the situation, then explained what took place, and what needed to be done, I was out, with problem taken care of. Nothing bad to say, but thank you for your time and understanding. Proud to be a member, will continue to be a member. Much love and respect. Both deserve 10 stars.

Jason Smith

9 months ago

Customer service is lacking poor communication asked to speak to a manager just to be placed on hold and send you to voicemail knowing they will never return your call. Lied to me about my deposit withheld my funds from my account for two weeks. Thanks for ruining my vacation plans

sheila l young

a year ago

I absolutely love this credit union! The employees are very attentive to my needs. I was able to open up a personal savings, they take the money out of my paycheck with zero hassle. I recently did a refi on my car, I’m so very thankful for UPS Credit union! If you ever get the chance to visit their office ask for Crystal! I told Crystal what I needed, she gave me a variety of options as well as solutions.

Irene “Blue” Johnson

2 years ago

Pissed. I have been banking here for years and now I keep getting the run around about receiving my debit card. My card suddenly wouldn't work, so I physically went to the bank and was told nothing about why the card wasn't working, but I would be issued a new one.. A week and a half go by and nothing came. So, I went back again, THEN was told that my card was flagged for fraud .... So why did the teller not tell me when I went there the first time???? Why wasn't I notified from the bank to begin with??? So, I was then told that I'll receive a new one express and I confirmed my address, I'll have it in three days... Another week goes by. I call AGAIN! This time, I heard, the new card was fraudulent... Like.. What?? I, in a very pleasant voice, explained that I can't pay my damn bills.. The teller now says, it isn't the banks fault for not printing them for my convenience.. Wow. This is making me think about leaving the bank. Terrible. What happened to this place, I have never had this type of issue before?Also, I still have yet to recieve my card, nor has the manager ever returned my calls

kerry morrow

2 years ago

I love this place and the service. I've used them to finance my car and did a small loan recently. easy paying them off too. they do payroll deduction straight from your pay check. i never have to worry about my payments. unfortunately the email response can be a little slow but other then that i love coming here.