Vida

Tati “CreativeMe” Lasea

10 months ago

I do not like giving negative reviews unless I feel that people need to be warned. I have been out of state on two occasions where my card bounced trying to pay for important things like hotels and food, knowing that we had funds. One time my husband and I had to pay for our team's hotels for reimbursement and the bank (formerly called Ontario-Montclair School Employees FCU) would not approve the purchase. Thank God we had another means of payment or else all of our athletes would have not had a place to rest before our State competition. I don't know how that would've worked itself out. Also, there have been times were I've gotten checks and the bank would put a hold on the check for a week. I had to call and send emails (yes, emails) in order for them to lift the hold, and still got hassle about that. The hold was apart of their policy. I would personally suggest School's First FCU!

Lizbeth Vargas

a year ago

Whoever Jose is in the finance department needs help with professionalism. I’m sorry you work at a bank and should do banking information. He is the rudest person out there never have I encountered someone like him and I hope no one else has to

Adrian

2 years ago

50% of the time seems to be an issue with the ATM here. Location is convenient but might have to drive out of the way now for a different ATM. Went to withdraw money and it went into sleep mode. My bank says it withdrew $$ but nothing came out. Talked to the manager Jessica and she didn’t seem to care.

Zachary

a year ago

Deposited a 70000 cashiers check been 3 weeks still has not cleared and went into the bank they told me that i would recieve the money in partial payments the manager lady said that it is a credit uniom and that they dont doll out one lump somes of money like that. This bank is a freaking joke.AS SOON AS THE MONEY CLEARS I WILL BE CLOSING THE ACCOUNT AMD I ADVISE ANY AMD EVERYONE TO STQY AWAY FROM THIS BANK THWY ARE CROOKS. NAVY FIRST FEDERAL IS THE BANK. THATS WHERE IM GOING.

San Tiago

10 years ago

This credit union reminds us of what customer service should be. We've been customers since January/February 2016 and have not been let down. This small institution treats it's customers like people and not like someone else in line like big institutions. So far we've been greeted with sincere smiles from new accounts, tellers and the loan department. Hopefully you will not be disappointed here. We plan on being lifelong members.