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P O BOX 923071, Sylmar, CA 91392
NCUA Insured4.5 (130 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1936

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

P O BOX 923071

Sylmar, CA 91392

Service Area

This credit union is located in Sylmar and serves members in the CA area. Currently serving 6,269 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.99%

Used Auto Loan

6.99%

Personal Loan

10.90%

Credit Card APR

14.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in CA

Lowest rates currently reported by credit unions in CA (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(2 total)

Member Reviews

4.5

130 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Porsha Jones

Porsha Jones

4 months ago

Please do not Bank with them they never answer their phone and when they do answer their phones, they always have an attitude. Customer service is not customer service. I’m also have issues with the employee their names are Suleyma , Sandra . Gisselle literally, the whole office is nasty and customer service is not up to par. Do not get no type of loans or nothing. It’s a hassle just to do anything with them and then they call and talk to you like your child.. I would never in life Bank with them again . you have to call them to ask them certain questions. They don’t send you emails out. They always try to blame it on a customer. Service is terrible.

Dae'ja Green

Dae'ja Green

7 months ago

Strongly consider banking elsewhere . For them to be a bank that offers a lot of things, they rarely pick up the phone . Let alone, having to call them regarding your account. It’s like pulling teeth for them to answer the phone.

Juanita McIntyre

Juanita McIntyre

a year ago

OMG, this is by far the best Bank you can bank with I love everyone in there from those who work the window all the way to the finance company awesome. Been with them for many many years and I will never leave them. We are committed for life.

Lauren Punch

Lauren Punch

a year ago

You know... I've been an account holder for almost 10 years. The first 6 or so years was amazing. Great community outreach, education and customer service. Under the new management (within the last 6 months or so) service has been lacking. Every other time I go in there is a disgruntled guest and the past 3 times I've gone in to deposit a check I've been sent away due to whatever rule they choose to superimpose. I understand policy/procedure but at this point...I'll end up closing the account. Been a fan of credit unions all my life - but between the service from the branch manager, and the picking and choosing of which policies are followed, I just can't afford to put my money here anymore.

Harpreet Singh

Harpreet Singh

7 months ago

On hold for 30 minutes. For a FCU is terrible customer service

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).