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Connex

412 Washington Ave, North Haven, CT 06473
NCUA Insured2.6 (83 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1940

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

412 Washington Ave

North Haven, CT 06473

Service Area

This credit union is located in North Haven and serves members in the CT area. Currently serving 72,266 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

4.79%

Used Auto Loan

4.84%

Personal Loan

8.24%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Branches & Locations(11 total)

Member Reviews

2.6

83 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Kevin Cohen

Kevin Cohen

3 months ago

My friend recommended this credit union to open business account but had a very unpleasant experience while doing it. That's why we decided not to open it and all the other customer reviews points it out why too. On the other hand my friend is also planning to take his funds away from here. Be Aware !

no one

no one

8 months ago

It's a local credit union not a big mcBank so adjust your expectations. best if you are physically in the area so you can go in person because they are super nice. they offered me a good rate on an auto loan and worked closely with me as it was my first time getting one.

Nafeez

Nafeez

12 months ago

Never use this credit union. Last payment for car loan is less than $50. They will take a full ~$200 payment. Their online system will not allow you to pay only what you owe. They will not take the balance of what you owe their system will withdraw a full payment of money that is not theirs. Should you wish to pay the exact amount you are forced to go into a branch. And what a coincidence the closest branch payment systems are down. They direct you to the next one in North Haven, what a coincidence that one is closed for renovations.

Priya R

Priya R

a year ago

Two months ago, I purchased a car, and the dealership arranged my loan through this credit union. After making my first payment, I noticed that I had been charged $216 in interest. Concerned, I contacted the credit union to inquire about the discrepancy. I was informed that, although I did not have a car payment during the first month, I would still be charged interest for that period.Currently, they are charging me $5.19 per day. However, I was never informed of this in advance, nor did I receive any written communication from the credit union explaining this policy.

Marc Petersen

Marc Petersen

a year ago

Used them for over 10 years. Multiple auto loans, personal and business accounts. They have become far to difficult to work with, terrible customer service and the worst online interface I’ve ever seen. Cannot wire out of account unless in a branch and still limited to $5k max. Business accounts have collected 0 interest in 6 months, when I reach out to clarify they basically said whoops! Has taken 4 calls to be able to log into business account that has been charged monthly for paper statements which cannot be turned off unless you log in. Unreal.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).