Back to Windsor Locks credit unions

360

191 Ella Grasso Tpke, P.o. Box 273, Windsor Locks, CT 06096
NCUA Insured3.3 (94 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1952

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

191 Ella Grasso Tpke, P.o. Box 273

Windsor Locks, CT 06096

Service Area

This credit union is located in Windsor Locks and serves members in the CT area. Currently serving 18,877 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.67%

Used Auto Loan

6.27%

Personal Loan

10.53%

Credit Card APR

13.70%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Branches & Locations(5 total)

Member Reviews

3.3

94 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Courtnay Wheeler

Courtnay Wheeler

4 months ago

A teller by the name of Carter helped me this morning at the Windsor Locks location and could not have been more wonderful. He not only was a huge help and resolved my sensitive issue, but he was very patient and treated me with so much compassion and kindness. He also was so sweet to my spunky 2 year old son. He really stands out as a genuinely good human and it matters! I have always had good experiences at this branch. Thank you Carter!

M

M

9 months ago

I would give zero Stars. I feel like I was racially profiled by the Asian lady! So one teller takes my checks and says do you want to deposit. I said yes. Ten to fifteen minutes went by and then an Asian lady comes and asks the same thing. Don't know where the first lady went. Now I'm sitting there another 15 to 20 minutes and the Asian lady comes and says it'll be a 7 day hold. I'm like it's my 401k check. I can understand 3day hold but she gonna say I couldn't very it so seven days hold. She can absolutely verify it. I also have all paperwork. Im taking my business elsewhere and all of my people will too!

Bill Riley

Bill Riley

a month ago

DO NOT USE THIS BANK!! Not worth the cost and hassle!! They have charged me thousands of dollars in fees, self inflicted internal fees, went here for auto loan, to save 1% and wish I didn’t. Biggest mistake I’ve ever made. Do not trust them with your money. Poor policies, poor management and leadership, poor internal guidelines… poor everything!!

Morgan Beben

Morgan Beben

a year ago

Usually everyone working here is super nice however I went in today and waited almost a half hour to get to speak with someone with only two people in front of me and four employees. The woman I spoke with was super friendly, she said she was still fairly new so I understand she could be moving a bit slower. However, Sheila was the women working next the where I was being helped and I was watching her take the two customers beside me and she was very unfriendly. No smile on her face, just “hi i can help you what do you need”. Working in customer service myself you’re supposed to make the customer feel welcomed and she certainly did not.

anonymous

anonymous

5 months ago

Camara was wonderful!!! Kind, caring, thoughtful and professional. Transaction was smooth, and she explained everything to me.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).