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Alive

9790 Touchton Rd, Jacksonville, FL 32246
NCUA Insured4.2 (79 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1991

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

9790 Touchton Rd

Jacksonville, FL 32246

Service Area

This credit union is located in Jacksonville and serves members in the FL area. Currently serving 18,550 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.54%

Used Auto Loan

6.04%

Personal Loan

10.25%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in FL

Lowest rates currently reported by credit unions in FL (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(10 total)

Member Reviews

4.2

79 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Emily Daclouche

Emily Daclouche

5 months ago

Visited Touchton today I love the customer service received from Shanaz, Yvette and Regina. Maria is always so nice and greets me with a smile ever time. Love these ladies!!!!

Alexis nicole

Alexis nicole

3 months ago

Yvette was so funny and playful and quick help us!! She was amazing seriously i love her energy

Diane R

Diane R

9 months ago

We worked with Yvette on establishing a new account after being hacked. She was very sympathetic, reassuring and professional. She took care of everything and gave us peace of mind.

Sommer Bing

Sommer Bing

3 months ago

I love them very polite funny and the best person to go to is Ms Yvette she needs a raise fr

Archie White

Archie White

4 months ago

Great customer service and very friendly. I will most definitely bank at Alive credit Union.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).