NCUA Insured
Member-Owned
2 charter
Established in 1991
Contact this credit union directly for detailed information about membership eligibility and current rates.
Membership Eligibility
Anyone who lives, works, or worships in or around Jacksonville, FL may be eligible to join. Community credit unions are open to the general public within their service area.
Check eligibility on their website →NCUA Insured — deposits protected up to $250,000
Member-Owned — not-for-profit cooperative
2 charter
Established in 1991
Low-Income Designated
Contact this credit union directly for detailed information about membership eligibility, current rates, and services.
Services Offered
This credit union is located in Jacksonville and serves members in the FL area. Currently serving 18,550 members.
Contact the credit union to confirm membership eligibility requirements for your area.
Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.
Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.
Source: NCUA Federally Insured Credit Unions list, Q4 2025.
Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.
New Auto Loan
5.54%Used Auto Loan
6.04%Personal Loan
10.25%Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.
Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.
Lowest rates currently reported by credit unions in FL (NCUA Q4 2025).
Orlando, FL
Fort Lauderdale, FL
Jacksonville, FL
Sarasota, FL
Rates from NCUA regulatory filings. Contact credit unions directly for current rates.
4.2
79 Google reviews
Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.
View on Google MapsEmily Daclouche
5 months ago
Visited Touchton today I love the customer service received from Shanaz, Yvette and Regina. Maria is always so nice and greets me with a smile ever time. Love these ladies!!!!
Alexis nicole
3 months ago
Yvette was so funny and playful and quick help us!! She was amazing seriously i love her energy
Diane R
9 months ago
We worked with Yvette on establishing a new account after being hacked. She was very sympathetic, reassuring and professional. She took care of everything and gave us peace of mind.
Sommer Bing
3 months ago
I love them very polite funny and the best person to go to is Ms Yvette she needs a raise fr
Archie White
4 months ago
Great customer service and very friendly. I will most definitely bank at Alive credit Union.
Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.
Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).
Phone
(904) 296-1292Website
Visit WebsiteMembers
18,550
Total Assets
$283.2M
Year Opened
1991
Net Worth
Well Capitalized
Designations
Official NCUA Data
All data sourced from the National Credit Union Administration (NCUA).
View NCUA Profile