First Coast Community

caleb arrants

5 months ago

Recently applied for a loan. Went through a few options and was given attitude and spoken to like I was an inconvenience. App sucks and doesn’t work hardly at all. They used to be great and never had any issues. Closed my account and went to Barwick.

Honey Badger

a year ago

This has to be the worst credit union I have ever had the pleasure of being a member of. If they make a mistake, the customer definitely pays for it. They made a mistake on my account which cost me almost $10,000 and made me pay for it by forcing me to take a loan out at 19% interest. That was the only way that they would unfreeze my account. Run from this bank if you are thinking about joining.

Reborn mommy 100

a year ago

I've been a member for 20+ years and today was the worst experience I have ever received. I was spoken to like I was a bother to the 3 people I spoke to. So in so many words they told me they do not want my business and that's fine because TD customer service is so much better. Yes I left them just using 1st coast account for auto pays. And their drive through is ridiculous.

joshua gasson

9 months ago

Customer service is trash, app has not worked for weeks and they don’t care if the members are happy or not. What a shame! Bank elsewhere!!!!

Brina Williams

2 years ago

I’ve been a customer since I was 11 years old and at 34 I can truly say this credit union is amazing. The customer service is always on point. Marialaina Bianca is professional, handles things in a timely manner and always gets the job done. She’s a strong leader and it truly shows. I would recommend this credit union.