Emerald Coast

Steven Seger

7 months ago

Do yourself a favor and bank anywhere else. It’s impossible to get anything done. Olivia Taylor just personally explained to me that it’s too much for her to get what I need from my accounts on top of her “personal workload” I’ve been begging for account information for over a month. Stick your money under a mattress and call it a day but don’t waste your time here.

Riley Causey

2 years ago

Called the saint joe office asking for a new debit card they said they had me one ordered and otw 3 weeks later without a debit card ,I call and find out from a different office that they never ordered me a card at all. Eastpoint office is always helpful though

Emily Seger

8 months ago

Getting anything done with this bank is like pulling teeth actually it’s harder than pulling teeth. You would be better off, sticking your money under a mattress and saying a prayer.

Mike Evans

6 years ago

They block their members from making payments by debit card by phone while pretending it is because the other financial institution is pulling the payment incorrectly. Your claim is false. We send them through as card not present. You have told multiple members they are denied because we run them as an ATM cash advance instead of a POS. You said you would be more than happy to speak with me but you included no contact information.

Buddy Kennedy

9 years ago

Very unprofessional and the account manager didn't even know you could change your social security deposit online and over the phone as well. I was also basically called a liar when I tried to inform her that you could. I was told "it must be magic" . Evidently in her ignorance she could not figure out how to do so for her grandmother and when I called to tell her I was successful in doing so my application for an ATM card "magically " disappeared. Well abra cadabra my account is about to dissappear and reappear elsewhere. I recommend you avoid this happy little good ole boy credit union.