Grow Financial

Brad Jones

7 months ago

This place does not put people first. Do not use this credit union. They are not for the people they are for themselves. My father in-law pasted away and he had a 2025 Chevy Trax. They were notified back in October of last year of his passing we have the copy where they received the notice. They waited over a year to contact us wanting the car. When we have paid them every single month on time every time. We were told they do not do loan assumptions and they can’t take a dollar of our money after being notified of his passing. Yet when it is brought to their attention that they were notified and received the notification and took our payments anyways they refused to pay us back. They set policies and do not stand behind them. Warning stay away from this company they will do you wrong.

Jose “Alex” Agostini

a year ago

Difficult to write a positive review on this credit union from a 25 plus year customer. First the customer service is not truly qualified to answer Normal questions. For example, can I use my credit card to rent a car and use their insurance. The answer is no, their credit card will not cover nor help to cover rental car accidents. It was like pulling teeth, and that is a service most credit card issuers provide. Second, to create a trust is not easy but doable. It took me three visits to three branches, and after it was all said and done, I want to re-title some accounts into the trust. Good luck.... I am only with this credit union because it has a much better safety rating than the Navy Federal Credit Union and many others. You really have to be on your toes with these guys.

ryan armstrong

a year ago

This place is shady. Will NEVER USE Again. Shame on me for letting my guard down and not using my local credit union or bank. This organization took $465 dollars from me by adding fine print charges back to the auto loan base for insurance coverage "they bought on my behalf", which I had adequate coverage at the time of purchase and currently maintain. They said I did not show proof of coverage. They encourage you to set things up electronically, which is fine, but they are not going to notify electronically if they need something. They will mail you fifteen letters about nothing or mass mail communications to get you numb to the letters, then send you one that looks like junk mail saying you need to go to a random website where you log your insurance information. Loathe businesses like this.

Walter Johnson

8 years ago

This is the most awful credit union on the planet! I was basically robbed of thousands of dollars on my car loan. I purchased a vehicle about a year ago and the auto dealer assigned my financing through Grow financial. For about 6 or 7 months I never missed a payment or was never late. I decided to make 8 months of payments on my loan which accounted for about $5000 dollars. One day I decided to log on to my personal account on the website and I noticed my balanced for my car did not move down at all. I called Grow Financial inquiring why my balance has not decreased. I was told by the agent that " The statement will only show 3 payments at a time. It will reflect after posting." So I figured I was good knowing I had paid 8 months in advance on my loan. Just recently I received a past due notice from Grow Financial for my auto payment. When I called the credit union I was told that you can only make 3 payments at a time and the rest goes to the principal! WHAT?? I have never heard of such a thing. Long story short, they took all the money I paid on the loan off the top of the loan because they wouldn't get their money in interest because the car was moving to get paid off early. Fair to say I am no longer with these thieves and they have not heard the last from me yet!!! Do not do business with this fraudulent company.

PETRISPLAQUE

2 years ago

I humbly believe your manager at the Weasley Chapel is totally unfit to run that branch. He is a bad person with no people skills whatsoever and even worse: absolutely zero common sense. I went in yesterday to ask permission to cut 7” (seven inches!) of a branch from a tree on their grounds for Bonsai. Incredibly told the secretary “no” (I could see him behind the glass in his burrow). He Didn’t have the courtesy to mimic an “I am sorry” through the glass, he did not even lift his head, or come out of the hole with some excuse like “I am so sorry but I cannot make a reasonable decision on such a strange request because my supervisors cannot trust my judgment or common sense… I only invest money for my clients”. I would have understood that. Why he denied such a simple request remains a conundrum to me. He may no like a well-dressed smiling white man walking into “his” branch with another purpose than bringing money. God knows… If I had an employee like that in my business I'd fire him on the spot for lacking the most basic people skills, a total lack of common sense and a clear proclivity to wickedness. I had 6 large flowering Flamboyant trees that I planted myself in front of my house in Largo. It would never cross my mind to deny anybody a cutting of those trees that I loved. I sold the house 2 years ago and I still miss those trees. That 7” cutting (which actually would have been great for the tree because stimulates branching and more branching implies more flowers) I am sure will cost the company at least 2 or 3 investors: nobody deals with bad-hearted people, and nobody would put hard-earned money on the hands of someone with no common sense and a clear inclination to random acts of wickedness. If your average client deposits in your company $ 5,000.00 (very conservatively) and you lose let's say just 2 clients per posting, my three postings will cost the company $ 30,000.00 (without counting my $ 5,000.00 either). The most expensive 7” ever and another 1-star review that this company certainly does not need.