Trax

Ryan Tuminelli

3 months ago

Ashley Shipley at the credit union delivered exceptional service from start to finish. I needed assistance closing my credit card account, and she handled the entire process with professionalism, clarity, and efficiency. She took the time to clearly explain each step, ensured there were no outstanding issues, and made sure I understood exactly what to expect moving forward. There was no confusion, no runaround—just straightforward, competent service. That level of transparency and attention to detail is rare, and it made what could have been a stressful process feel simple and organized. What stood out most was Ashley’s calm, confident demeanor and her willingness to go the extra mile to make sure everything was handled correctly the first time. She was thorough, responsive, and genuinely respectful throughout the interaction. It’s clear she takes pride in her work and values the members she serves. If you’re working with this credit union, ask for Ashley—you’ll be in capable hands. Five stars without hesitation.

Callie Smith

3 months ago

I recently bought my first car and chose to finance through Trax CU. I had the absolute pleasure of working with Ashley S through this entire process and she answered all of my first time buyers questions thoroughly and timely. I am extremely grateful to have had her there to help me during this big time. Thank you Ashley S!

Bobble229

5 months ago

I would like to thank trax credit Union former railroad financial credit Union. They was the start of my credit journey with offering me my first ever auto loan and Visa credit card. Since then it has been a great institution for any of my financial needs. I would also like to thank Ashley from the South shore office for her great service and understanding and patience. Keep up the good work!

T&N Consultants

5 months ago

Ashley S. made it super simply for me in regards to applying for a Line of Credit! Her customer service was out of this world. I truly appreciated her contast communication during the process. She definitely deserves a 5 start review.

Chris Menges

6 months ago

I applied for a Christmas loan and received it in just one day!! It was so simple to complete the process. I give a lot of credit to Ashley S. She was so pleasant to deal with and was at the top of her game! Very cheerful, pleasant and made me feel special. Great job! 👌