Faith Connection

Garth Duke-Barton

a year ago

We have been members of the credit union for 27 years. They helped us get out of a bad car loan, financed at a dealer. Since then we have purchased a house, gotten a checking account, credit cards, a money market and more cars. After 12 years I was asked to be on the board. It opened my eyes to how things work behind the scenes. The staff genuinely cares. They are loyal to the members and many stay for twenty plus years. Some of the comments made by others were valid, sort of. There is a cost to running the credit union, but still much lower than a bank, such as checking fees. Recently we added a better online system for the ability to bank at home and remote deposit capture. The staff is still there, as most of our members prefer to talk with a real person but now we have the options of a live person and a website/app for those who prefer online. Call them and voice your concerns. There is a committee whose job it is to hear comments, compliments and complaints called the supervisory committee. They can be mailed directly to send your responses and what is said is taken seriously. Call the office and they will help you and if you need to talk to the supervisory committee they will give you the information. It is a great credit union.

Cathy Woods

2 years ago

I have been a member for almost 20 years, 2 car loans and savings. Recently I had an awesome interaction with Tracy. She listened to my needs and ideas to help create a wonderful solution. She provided guidance and input but most of all she treated me like family. That means so much to me. It has been great to call and email her and receive prompt replies. I'm now enjoying my new checking with the credit union along with a new financial plan as I go into my next chapter of financial happiness. Thanks again Tracy!!!

Fiana Thacker

4 years ago

I have had an account with UMC FC for many years but I may have to let them go. Online banking sucks, monthly checking account fees regardless of the account balance, you can't easily make transfers from outside banks which is what I really need right now after opening a business account with another bank. Also, I use to get the feeling that they really cared about their clients but I don't get that anymore. They're just kind of antiquated, which was fine when I felt like they cared.

Nancy Sneed

5 years ago

This Credit Union used to be for Ga. When they grew to a GA/ Florida one; they had growing pains. One employee in Atlanta is very nice . WARNING , though, policies and regs change frequently. Your money can start to disappear at rate of 10 to 30 dollars.I only had savings account. Due to lost my info INACTIVITY fees on SAVINGS.took money from account. . SO MAKE SURE YOU READ MONTHLY FINE PRINT ; a lot of money could leave your account due to monthly changes.

Beth Dickinson

7 years ago

We love the credit union and all those who work there. They are welcoming and kind. It is a pleasure to stop in or call on the phone. We have been with them for over a decade, from the time my children were little and they always ask after my family. We move to the other side of the state but still use the Umc connectional credit union because they have always treated us like family.