Community

Nyla Bands

3 years ago

Member’s customer service recently went down 😭 was a member since 2015 8 years. They used to treat me (every member I saw too) like we were FAMILY. Not no more 😭💔. The new lady employee would was so antagonizing every encounter I had. I’m not going to be hassled every time I come to get my MONEY. It be your own people 💔😭😭

Lisa Hobbs

3 years ago

I've been banking here at SSCFCU for probably 10 years now. The customer service is very good. But there were times when I had to stand in a long line at the drive through banking and I didn't have a car. I was so agitated by this and I did let it be known. The bankers did go out of their way to accommodate me. My only agitation now is today is Saturday May 1, 2021 and I have a deposit to make but because they are not open on Saturdays at this time, I have to wait until Monday to make a deposit. This is why I'm giving you 4 stars instead of 5. Your hours are already short during the week and your only open 3 days. It would be nice to get some Saturday service again especially when the City is opening up more at this time.

Harriett Scott

6 years ago

Great Accommodating Staff, Always friendly and ready to help. They may be small in size but Big on Service. Yes I rate them 5 plus stars. Been a customer for over 5 years

Lala Good

a year ago

Most exceptional service. Thanks for serving our community.

Tanya Wells

6 years ago

Great people from the top across! Customer Service is EXCELLENT and the services offered are EXCELLENT! I am so glad to be apart of Southside Community Federal Credit Union!