Landmark

Jeff Garrison

9 months ago

Calling armed men with guns(police) on a man or woman for standing on a public sidewalk exerciseing his First Amendment right to do so. That wemen and men I died for fight to protect those Freedoms is like spitting on the graves of those soldiers.but yet when you go in the credit union they have a donation set up to put a wreath on there grave. Make that make scenes!!!

Jeremiah

11 months ago

Went in as a prospect to potentially become a member and open several accounts. After waiting a few minutes in the lobby, a less than enthusiastic or friendly receptionist “greeted” me. After explaining why i was there, she began to condescendingly count on her fingers the numerous requirements. Having just moved to the area, of course I didn’t meet their criteria of extensive paperwork. Plenty of other FI’s this ex-banker can choose from. I know how to run a bank branch, this isn’t it.

Donnie. M Davis

8 months ago

Been with them when they was the VA credit union way back in 1982 Great Place to do Business With

Mark Zimmerman

3 years ago

I was looking for a place to put my nest egg, so I was wanting to open a new account at Landmark. On Tuesday I raced home to get there before the 5:30 closing time posted on Google, only to find out their lobby closed at 5. So, today in order to get to the building before the lobby closed, I had to take an hour off of work and drive 30 miles just to get there with a reasonable amount of time left to open my account. When I entered the lobby it was about 4:15. There was someone seated at the reception window, so I had a seat and waited patiently. When I got to the window it was about 4:20. The receptionist called back to member services, who said they, "don't open new accounts after 4:00," and was sent away with my rather large check in my hands. It didn't sit right with me. So, I called. I had to call more than a dozen times to get an actual person during regular lobby business hours (now appx 4:45). When I finally got a person from member services who gave a half apology and passed me off to "Anna," who was a, "Vice President." Anna then proceeded to explain to me that it was my fault that I didn't research the situation enough to know they didn't open new accounts after 4....even though I had been all over their website, checked hours with Google and their lobby door, and was specifically coming in to ask questions about opening an account. Never once did I come across anything that talked about special hours for opening an account. I guess they don't want my business....and honestly after this experience, I'm glad I dodged the bullet.

Kendrick Sigerill

10 months ago

Very rude workers seem like they don’t want to do there job and they might as well retire they spoke very rudely as well. Do not recommend at all