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Lynese Johnson

4 months ago

I had an amazing experience working with the Assistant Branch Manager (Phertetia Lewis) during my auto loan process. She communicated clearly and consistently with me via email and was thoroughly informed about my situation and the importance of getting everything done right. She remained positive, professional, and incredibly helpful throughout the entire process. What really stood out was her dedication—she even stayed overtime to make sure I was able to finalize my loan application. I truly received 5-star treatment over the few days I worked with her, and I highly recommend her and this credit union in Romeoville, IL to anyone looking for excellent service.

Brian Rimbo

3 months ago

Aleen and Pherteia were extremely helpful facilitating my real estate purchase needs. Very kind and professional. Both put my needs before theirs. 10 stars for the Romeoville Branch. A loyal customer.

Angel Erving

5 months ago

The Branch Manager Phertetia is very knowledgeable and professional. We definitely recommend her. We will be back to do more business.

Brut P

10 months ago

Emily does a great job in her role. Have delt with her multiple times since i opened my account and she has done a stellar job every time i have had an issue. She helped me yesterday with making a payment that was screwed up in their systen. She stayed after closing to ensure my payment was processed. Not sure if she's the manager but definitely should be if she isn't.

Marty Smith

a year ago

I spoke with Danielle about getting a loan to pay for part of a vehicle. She told me that a personal loan would take about 1/2 hour to get approved since I had recently taken out a home equity loan. I came back in exactly 1/2 hour and she was ready to go. As always a great experience.