Family Horizons

6665 E 21st St, Indianapolis, IN 46219

NCUA Insured3.6 (57 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1954

Contact this credit union directly for detailed information about membership eligibility and current rates.

Membership Eligibility

Anyone who lives, works, or worships in or around Indianapolis, IN may be eligible to join. Community credit unions are open to the general public within their service area.

Check eligibility on their website →

Verified Information

NCUA Insured — deposits protected up to $250,000

Member-Owned — not-for-profit cooperative

2 charter

Established in 1954

Contact this credit union directly for detailed information about membership eligibility, current rates, and services.

Services Offered

Auto LoansPersonal LoansChecking AccountsMortgagesBusiness LoansCredit Cards

Location & Directions

Address

6665 E 21st St

Indianapolis, IN 46219

Google Maps 🗺Waze

(317) 352-0423

Service Area

This credit union is located in Indianapolis and serves members in the IN area. Currently serving 9,137 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

2.99%

Used Auto Loan

3.40%

Personal Loan

13.67%

Credit Card APR

10.04%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in IN

Lowest rates currently reported by credit unions in IN (NCUA Q4 2025).

Everwise— New Auto Loan

South Bend, IN

2.39%

Family Horizons— Used Auto LoanThis CU

Indianapolis, IN

3.40%

Hobart Ind School Employees— Personal Loan

Hobart, IN

4.00%

Power One— Credit Card APR

Fort Wayne, IN

6.90%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(2 total)

Member Reviews

3.6

57 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps

N A

5 months ago

Doors locked during business hours all the time. Shouldn't force you to use the stupid drive through system.

Eamon Nolan

a year ago

They now are like chase. Bounce an auto withdrawal at nine in the morning. Deposit my direct deposit in the account two hours later. Which should have already been in the day before. I would like to say this has only happened once but, is now a repeat pattern for them. I usually always recommend credit unions. This one has made me rethink that.

Co Jac

7 years ago

This place is very unprofessional. I’ve been banking with them for the past year and over that year they have failed to mention to me that if I use my card number and such to pay a bill that I will be charged an ATM fee through my bank. Once I was aware of that I called to get more clarification on the matter & they pretty much told me that “that sucks & now you know what to do next time & this experience can only be used to help train our employees” Family horizons, if you see this your costumers are not here to help you make sure your employees are doing their job correctly. They should have disclosed that I would be charged an extra fee if using my debit card. So for anyone out there just so you know make sure to not use your debit card here.

Kazanna Bowers

4 years ago

I’ve never dealt with a bank that is so ready to charge you for every few they possibly can. Oh and wait your were negative for a day? Let’s lock your account even thought your account is back in good standing. I’ll be calling to close my accounts soon. Bank anywhere else.

Katie Lundsford

9 years ago

If I could have given 0 stars, I would have. This bank is the WORST. You can't even make payments online if you have a loan, you HAVE TO have a checking account with them, which is absurd. If you offer loans, you should have an online e-pay system for all loans. Customer service is also horrible. It takes forever to get anyone on the phone, and they aren't very nice once you do get a hold of them. They process things strangely and will blame your bank or you for any additional fees when it's the strange way they are processing. We are counting down the minutes until we can move our loan and will NEVER go through this bank again. I would recommend everyone avoid them like the plague. Don't trust any other reviews on here - as they are probably from current employees and not actual satisfied customers.