Indiana Members

Yash Raj Singh

4 months ago

Had an excellent experience at IMCU when I went for an auto loan. The branch manager, Evan made the process extremely easy and I got the best rate possible. He answered all my questions patiently even as they were close to closing time. He explained everything I have to do and showed great attention to my application. Thoroughly excellent customer service. So happy to start my relationship with IMCU.

Stephanie

3 months ago

Incredible staff! Evan and Angelica were amazing to work with! So friendly and helpful, I’ve not had such a great customer service in a long time. They made the process so seamless and the communication was so easy and efficient.

Emily Araujo

6 months ago

I am unsure of how to even summarize the amazing experience I had with Evan at the Downtown Indy branch. When me and my husband were evaluating applying for a HELOC, we were unsure, scared, nervous, etc. I had A LOT of questions, and Evan spent (not even exaggerating) 4-6 hours of phone calls answering every single question and concern I had. I felt so good that it was the right financial option for me and my family. The process was quicker than expected and we closed within about 6 weeks of applying. Evan spent 2 HOURS with us answering every single question we had, making us feel comfortable, and never rushing us during the closing. He is organized, personable, punctual, knowledgeable, and truly an absolute gem. He even wrote a handwritten card to my husband for the loss of his father which happened during the HELOC process. That type of kindness is not common anymore, and this level of customer service is not common at larger national banks. I want to now use IMCU for all of my day to day banking needs because of this experience. I cannot recommend him/IMCU enough!

Josie Smith

5 months ago

Our experience with IMCU has been FANTASTIC! We've had our accounts with them for a few years now, and we are extremely pleased with the courteous and professional service and assistance we have received from all associates. The branch manager, and all associates at every branch have been wonderful. 5 stars!!! Thank you!

John Hauber

5 months ago

IMCU is a member owned credit union where members get the benefits of a larger bank and the personal service of a smaller bank. Tynoa Harris is the best personal banker, and I appreciate her knowledge, her customer service, and her constant support.