Back to Charles City credit unions

Family Community

1211 N Grand Ave, Charles City, IA 50616
NCUA Insured3.5 (8 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1960

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

1211 N Grand Ave

Charles City, IA 50616

Service Area

This credit union is located in Charles City and serves members in the IA area. Currently serving 2,036 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

4.98%

Used Auto Loan

7.69%

Personal Loan

9.00%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in IA

Lowest rates currently reported by credit unions in IA (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(1 total)

Member Reviews

3.5

8 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
ROOSTER54 JAMEES

ROOSTER54 JAMEES

10 years ago

Teller's attitude's were very aggressive and snobby and its not just once in awhile its every time i stop there. The ladies treat you like you're an inconvenience to them and aren't worth their time have better things to do then to tend to your unworthy self's! place makes me sick!!!!!!!!!!!!

Larry Bell

Larry Bell

8 years ago

Very unsatisfied. Had two over draft charges when it was declined. No payment was made toward the amount. Stated it was like a returned check. If it was declined and nothing was paid then I believe it's a stupid reason to be charged. If it was paid I could understand or if it was actually a returned check I'd understand that too. Not good. It's like being punished for not having enough money in the account even though it didn't cost them anything.

Cyn Lumley

Cyn Lumley

4 years ago

Absolutely amazing, caring and friendly staff! I love coming here and how everyone will greet you when you walk in! I definitely recommend this place 10/10

Mindi Fisher

Mindi Fisher

6 years ago

Very helpful and amazing staff!!! Thanks for all the wonderful experiences.

Kim Loomis

Kim Loomis

3 years ago

Can't get ATM card with an saving account like alot of places

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).