Ashland

Steve Dolin

4 months ago

Wonderful place to do business. Good people. I have not had a bad experience at ACU

Shawncwv86

9 months ago

I was a former client who recently closed out my account with them. They sent me a form to fill out and mail back to close out the account which I did, and should have been resolved the following week yet my next two pay checks were still having deductions taken out, even though my app with them and one of their receptionists told me it was closed out. They then sent me a form to fill out through my email which I did. I was sent two separate checks to be compensated for the deductions that were taken out, I tried cashing them at numerous places but they were both bad and unreadable, I then called them again to address this situation and have the checks cancelled and to send me a new one which they said they would, well it's been two weeks and no check in sight I know it only takes the mail three to five businesses days to reach me and they're only a three hour drive away so what gives? They're great to work with until you're not a client anymore apparently. I'm assuming Chrysler owns them because they both operate the same.

Shelley Taylor

a year ago

Nothing but great things to say about Ashland Credit Union. From my first phone call with questions regarding a HELOC loan to setting up membership/accounts, it has been an extremely east and friendly process. Jo Speaks and Alexia have been awesome guiding me through paperwork and answering questions. So nice to be able to talk to local people who care about your experience. Highly recommend!

Maximo

a year ago

Go. To ashland credit union and speak to Emily😀 And you will feel welcome and taking very good care of She's a good employee.

Dawn Jones

2 years ago

Great customer service Heather was awesome to work with very knowledgeable of all my questions very friendly made me very comfortable made me feel like family. I would always ask for her if I need heip I live in Utah so it's usually on the phone all I can say is this credit union is 😍 amazing.