Cenla

708 Jackson St, Alexandria, LA 71301

NCUA Insured4.1 (13 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1963

Contact this credit union directly for detailed information about membership eligibility and current rates.

Membership Eligibility

Anyone who lives, works, or worships in or around Alexandria, LA may be eligible to join. Community credit unions are open to the general public within their service area.

Check eligibility on their website →

Verified Information

NCUA Insured — deposits protected up to $250,000

Member-Owned — not-for-profit cooperative

1 charter

Established in 1963

Low-Income Designated

Contact this credit union directly for detailed information about membership eligibility, current rates, and services.

Services Offered

Auto LoansPersonal LoansChecking AccountsMortgagesBusiness LoansCredit Cards

Location & Directions

Address

708 Jackson St

Alexandria, LA 71301

Google Maps 🗺Waze

(318) 445-7388

Service Area

This credit union is located in Alexandria and serves members in the LA area. Currently serving 9,397 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

6.25%

Used Auto Loan

6.25%

Personal Loan

10.00%

Credit Card APR

10.00%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in LA

Lowest rates currently reported by credit unions in LA (NCUA Q4 2025).

Southern Teachers & Parents— New Auto Loan

Baton Rouge, LA

2.49%

Epic— Used Auto Loan

Metairie, LA

3.99%

Avenue Baptist Brotherhood— Personal Loan

Shreveport, LA

6.00%

Cse— Credit Card APR

Lake Charles, LA

2.99%

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(3 total)

Member Reviews

4.1

13 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps

Sir puss

5 years ago

The same women hung up on me at least 3 times. Hire people that actually need a job and can do the job. I know she did it on purpose because as soon as she picked the phone up the third time she asked for my social. Mind you I asked to pay a bike bill 3x I have had amazing customer service before this happen. I guess someone should have called in. Thanks. It happen around 4:13 PM to 4:22 PM

Kim Jones

8 years ago

Went to get change for a $100.00 thru the drive up. Because I did not have an account with them the very rude teller told me NO. No greeting of the day or a thank you. All I wanted was change. I would not recommend this credit union.

Susan

a year ago

CFCU has been wonderful over the years! Very happy with the service received.

David Valley Sr.

3 years ago

At this point I'm having serious problems logging onto my online account using my laptop, I managed to log on using the Cenla app and I'm afraid to log out because I may not be able to log back on, I have reset my security code more times than I'd like but when I do so and I'm prompted to enter the confirmation code that's suppose to be sent to my email it never arrives, this has been on going for months, I checked my laptop for viruses and malware but found everything working correctly, I even contacted my service provider to have them check my internet service lack wise no issues were found so as it stands as of this day it seems our credit union has some issues that somehow block some customers, this is a fairly new account reopened back in 2019 so we are not exactly new customers, for this I only give this credit union two stars simply because this issue has not been resolved in a reasonable amount of time and after numerous visits to both our local branches.