Neighbors

Cynthia Stephens

a week ago

Neighbors Federal Credit Union is awesome. The staff is always so friendly and helpful. Totally recommend this credit union for all your financial needs.

Francis Mestayer

4 months ago

Loans on used vehicles is too high 8.79%, even with excellent credit rating and they wouldn't go down. So after wasting my money too much interest payments, I found another lender at 6.25% and dropped my payment by $78 per month which equals $3120 cheaper for the loan! That's a big difference!

Barbara Verdin

9 months ago

When I tried to set up an appointment with a Customer Representative online, I could not complete the transaction. I was able to get as far as selecting the branch where I wanted to go, and the online version would not allow me to go any further. I ended up calling via phone. A live representative, who was professional and proficient assisted me with securing a desirable time.

Sherry Arbour

8 months ago

Extremely easy to set up my CD. I was in and out in less than 10 minutes. Very nice customer service.

Beth U

11 months ago

Somehow a loan/credit company named Upgrade opened an account for me with Neighbors for $5 several years ago. I have gotten a statement for years and have told Neighbors I never authorized this account and do not want it. Recently i got a letter from neighbors stating it would charge me $10 a month for my dormant account. I called Neighbors and asked the rep to cancel my account. The Neighbors rep said i cannot close my account because Upgrade opened it; however, the rude Neighbors' service rep named Tiffany said her company will not charge Upgrade the $10 a month for the account i never wanted, nor used, nor authorized, and which Upgrade opened without my knowledge, nor can I close the Neighbors account. When i called Upgrade the guy knew nothing and said not to worry about it. Meanwhile, Neighbors states it will charge me $10 a month for a dormant account. To me it sounds like collusion and corrupt business practices on all sides, but especially by Neighbors for opening an account by a third party in my name. Shady, for sure.