Meritus

Lisa Landry

5 months ago

I have a HSA with Meritus Credit Union. I have in the past two years dread the task of having to make my annual deposit into my account. I think making a deposit could be handled my a head teller instead of having to wait 30++ minutes for a loan officer to take your check to the teller line to deposit into a savings account then transfer into your HSA account. I hope next year the management makes a change to handle this matter in a more timely manner. I understand the tax issues of a HSA account, however, I feel a designated person on the teller line could be included in the training to make this a pleasant experience.

Veronica Blanchard

6 months ago

I went in for a gift card and was at teller window for 35 minutes bc they are not trained properly, this is not good customer service and the line was already long and only 2 tellers in lobby. I was moved from one teller to another due to lack of training , very disappointing.

Robert Derouen

7 months ago

They approved my daughter and I on a car she drove an hour then they said they couldn’t do it because I wasn’t at my job long enough mind you I just bought a house in August . Went with La Capital great rate and never had to go in !! Stay far away from these people !!

Natalyn Fontenot

4 months ago

Poor communication and no follow up regarding application status. Received approval from another bank within 24 hours. Save yourself the time and trouble

Cynthia Chastant

a year ago

I love my bank! I have been with them for almost 30 years and have never had a problem and the people are always so nice and helpful! I have absolutely no intentions of ever leaving them. Great job guys! Keep up the great work.