Sewerage & Water Board Employees

Chomper Style

6 months ago

I used to live a comfortable life, but now I am extremely poor, and it thanks to the insanely high water bills at 2238 Valmont St. The Sewerage and Water board is ruining my life. I have had several investigations, but I can’t get any relief. I am enslaved to this one utility company and it just keeps getting worse and worse and worse. At this point, I don’t know what to do except commit suicide. Last winter, I HAD NO WATER because I could not pay the bill and I was bathing out of a bucket using water that I stole from the neighbors hose. I don’t know how this what they’re doing to me as ethical. Back in Florida, I used to pay $40 a month for water. These guys are draining the life out of me and I have no idea what to do. They have billed me over $10,000 and Several plumbers have come out here and I can’t afford another one. I can’t afford this. I don’t have the money. I can’t make money appear out of thin air. I am currently LIVING WITHOUT POWER. That’s right, my Entergy is turned off because I chose to have water instead of power. There is NO ELECTRICITY at my house, so I take freezing cold showers every day, but at least I have water, right? I don’t know what I did to deserve this. I work hard. Between 10–14 hours a day. This is no way to live. I might as well just be dead. All I want for Christmas is to take a hot bath.

ItsJayJasmine

3 months ago

Sewage Sabotage Read Time: 2-4 mins Count your days Sewage & Water Board. The era of your crooked business practices are coming to an end. Blocking people’s sewage pumps, just because their water bill isn’t paid in advance is illegal. This is why our city floods and smells like sewage. Also, charging people egregious made up amounts just to scam them for more money is highly unacceptable. SWBNO blames the city for infrastructure issues. However, these problems need to be directed right back towards Sewage & Water Board. Backed up and blocked pumps are an infrastructure issue, but these issues were directly caused by the ill practices and negligence of Sewage & Water Board. The sewage in the water is so bad it makes it unsafe and un-drinkable. They mask the taste with heavy levels of chlorine. Is it safe to drink pool water? No! Then they have the nerve to say boil the water to make it safe.It doesn’t! I took a sip of this water and my throat immediately started hurting. I shouldn’t have to use bottled water for everything. This company is ridiculous! In my opinion, the city doesn’t need to incur any debts for Sewage & Water Board’s mishaps. This company needs to fix the sewage issues they have caused the city on their own dime!

MegaKD31

4 months ago

Main line clogged, says they’ll send someone out. Got a call about 30 minutes later saying he was sending someone out. 3 hours passed. Called was told that they came out and that work couldn’t be done but no one came out. Now it’s been almost 5 hours… On the bright side everyone I spoke with was nice.

Christie B

6 months ago

I just received a request from SWB asking me to use Auto Pay. What??? Why would I trust access to my bank account to an agency so lacking in good customer service and correct billing? I should be charging them for all the times i've had to read my own meter, compile documentation and ask them to correct their own mistakes.

Kimberly Cadena

a month ago

We submitted a request for a recycling container 2.5 weeks ago that hasn't been responded to yet. I called to check on the status of the request and was told it would take 6-8 weeks to get a recycling container. It is not acceptable to wait 2 months for a recycling container to utilize a service we pay for.