St. Mary'S

Kristen Meredith

a year ago

When I first opened my account for my business with this bank I would have given a higher star rating... but 4 years later here we are and I have never been more upset with a bank, and I have been upset with BofA and TDbank, but this takes the cake. For some reason my funds are never available when I need them to be, it's almost like they know and purposely hold them so I go negative and get fined, eventhough the funds are TECHNICALLY in my account, I can see them. The worst is when the IRS has to take their payment and they haven't been released and then I get feed from THEM! Let's not even get into the fact that when I give my rent to my landlord and I know for a fact the funds will be there, I get a text from her saying I don't have enough money to cover the check, but when I log in, it's sitting there.... extremely embarrassing I have been with DCU for 10+ years and have never ever experienced anything like this. I will never refer this Credit Union to anyone

Peter Ryan

3 years ago

I haven't dealt with this branch but I had my truck financed through them almost 2 years ago and got a great rate. Then about 6 months later I got a pre-approved credit card from them without applying. It has a $6,000 line with 0% interest for 22 months double cash rewards and more. I had 2 problem's in that time once I tried to send $ to pay loan payment and it ended up on my credit card and the other time I mailed the loan payment and the check didn't show up for 3 weeks. I paid online when I saw it was 4 days overdue and then when The check showed up and it processed and I had now made two payments in one month which I couldn't afford. Both times when I called the credit union whoever answered the phone helped me address the situation the last time the woman was nice enough to cancel the older payment that I had made online in order to get me my money back quicker and the first time I don't remember how they handled it but it was very simple for me to deal with it I just had to call and explain my situation and they helped me get my money back. I don't bank with them I do have the savings account with the $10 I put in in order to get the loan but I had never even heard of them they don't have any branches near me if they did I would happily deal with them and hopefully when I trade in my truck I will be able to get another loan through them

tonya hagelberg

a year ago

Very difficult to make car payments.. my credit is suffering as a result..try to pay by phone , won't take payment unless it's late, so pay it online and find out a month later that it never went through and I had no idea until I get a collection call. This has happened several times. The confirmation email means nothing .

Meliskaz

4 years ago

Was in drive thru today and had a little laugh with Kristine. She is always there waiting with a warm welcome. Thank you for the laugh in which was needed and thank you for your patience. I know how some banks make you feel like your just a # or they make you feel like they are too high strung for your petty $ and snooty but at St. Mary's Credit Union You feel more like family. THANK YOU

daniel resende

3 years ago

Saint Mary seem to do some sketchy things with money while it’s moving. I’ve deposited checks and had direct deposit that will take over a week AFTER being listed as posted for funds to show up. And no one can ever give a valid explanation. DCU is right next door doesn’t have thing problem