Energy

Paul M

8 years ago

I've been an Energy Credit Union member for years and I've always received excellent service. Recently I took out an auto loan at a very competitive rate - 1.99% APR. I was able to finance it as a new auto despite it having ~4000 miles at time of purchase. Highly recommend Energy if you're in the market for an auto loan!

Ramiro Merello

a year ago

They helped me with MA heat loan process, very straightforward. Would recommend going in person, had some trouble openning the account online. Everyone was super nice :)

Tonya Brooks

8 years ago

This credit union has nice employees, however, there are just not enough locatiions or non-fee atms! Supposedly you can deposit at some SUM/NYCE atms but every one I've tried refused my cash deposits. Plus their atm is always broken so you have to wait until the credit union opens and drive all the way to W. Roxbury to make a deposit. Then suprise suprise a $25 NSF fee! A member service rep snidely suggested that I bank elsewhere if I needed more convenience. Well, I will have to because this lack of convenience is unacceptable! Do yourself a favor and avoid banking here! Pissed off customer

Rich D

a year ago

I've banked with ECU for over 15 years now and can say it's an awesome bank. They've helped me out on many occasions and I don't see myself switching, ever.

Sasha DiMarsico

3 years ago

Truly the most awful experience! They state it takes about 24 hours to get a loan! Lies! It took 1.5 weeks of every day calling and leaving VM/ emailing to get a response from them. They didn't provide any information of what documents were needed. I wasted almost 2 weeks on them. The worst customer service experience.