Webster First

MrMr Houle

3 months ago

Have a account here for years, Now I am getting my banking back to my location . Always a good feeling doing business with this bank, friendly people, know what i want to do, very helpful . All is Good!

Salhus Fam

11 months ago

I recently had the unfortunate experience of dealing with Olga at this credit union, and I must say, it was one of the most unpleasant customer service interactions I've ever had. From the moment I approached her desk, she displayed a dismissive attitude and a complete lack of courtesy. When I inquired about a simple account issue, she responded with condescension and impatience, making me feel as though I was an inconvenience rather than a valued member. Her behavior wasn't just a one-off incident; it was a consistent pattern throughout our interaction. She seemed more interested in making me feel small than in assisting me with my concerns. It's disheartening to encounter such unprofessionalism, especially in a setting that prides itself on community and member service. Beyond Olga's demeanor, the overall environment of the credit union left much to be desired. The staff appeared disengaged, and the atmosphere was far from welcoming. It's clear that Olga's attitude is a reflection of a broader issue within the institution. I strongly advise potential members to consider other financial institutions where professionalism and customer service are prioritized. No one should have to endure such treatment when seeking assistance with their financial needs.

Michael Berkowicz

12 months ago

I would have given 5 but they annoyed me with a 10 day hold on a check I could have cashed elsewhere, then deposited as cash and avoided the hold. Why are you holding good checks? Is that common in banking? I’d give 3 stars over this inconvenience, but the managers were so polite and pleasant to deal with. Plan accordingly if you open a new account!

Anu Sudheendra

a year ago

Extremely well deserved review! Everyone at this branch is extremely helpful. We have had accounts with them for a long time. Every time we go here always welcome us with a smile 😊 Happy to be doing business with them. Thank you for the great support!

Kristopher Curnin

a year ago

The Webster First Federal Credit Union Bank Is An Awesome Banking Community To Belong To!! They Are Very Fun and Very Good To Work With!! They Are Very Knowledgeable and They Are Very Fast At Helping You Out In Your Banking Needs!! This Particular Branch Is The Capital Branch And You Will Receive The Very Best Service!! The Building Is Very Well Kept And Maintained; Very Sanitary!! The Bank is Accessible For Handicapped Individuals!! All the Staff Members Are Very Warm, Welcoming and Will Invite You In The Bank With A Smile And Cheerful Attitude!! They Will Work With You To Solve All Your Banking Needs In A Calm, Cool, Collective Manner!! So Go In And Say Hi To Olga Ganias the Assistant Branch Manager and Head Teller David J. They Will Assist You Like No Other!! They Are A 🌟🌟🌟🌟🌟🥇🥇🥇🥇🥇Bank!! You'll Enjoy Your Experience With Them For Sure 💯 & 50%!!