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Ignite

115 Riverside Dr, Battle Creek, MI 49015
NCUA Insured3.4 (168 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1936

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

115 Riverside Dr

Battle Creek, MI 49015

Service Area

This credit union is located in Battle Creek and serves members in the MI area. Currently serving 30,282 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.49%

Used Auto Loan

4.99%

Personal Loan

13.50%

Credit Card APR

12.99%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in MI

Lowest rates currently reported by credit unions in MI (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(11 total)

Member Reviews

3.4

168 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Marshal Ray

Marshal Ray

8 months ago

I financed a car thru a dealer in Big Rapids. The dealer sold it it upside down or believe me I would move the loan. The nearest branch is hundreds of miles away. We pay early, so to understand the complaint. We pay online. That experience has been torture. Moved and payed to Ignite last month. That wasn't smooth. Wrote everything down so it wasn't messed up. Tried this month and guess what? Your information doesn't match our records. There is no public phone number for ignite. Called Blue Ox CU and was #9 in line until I was hung up on. I suspect they have got too big and not enough service reps. Still got time, but do I have to drive down there?

Mike Merrill

Mike Merrill

5 months ago

Dustin was very helpful answering any questions I had with an account my mom had me connected to. I have now stopped in there 3 days in a row and he helped me all 3 days. He was very helpful and friendly and understanding with me.

Brian Herr

Brian Herr

7 months ago

Not pleased with today's visit! Why does the ATM give out 100 dollar bills? I can't spend that easily. So I went inside to exchange that. Surprisingly, there were actually three tellers working today.However, there were eleven of us in the lobby.Waiting to be waited on. Some transactions take a long time.So the line moved very, very slowly, and I was twenty minutes.Trying to exchange the bill. You have space 46 tellers.There are never six tellers working. Also with your new changeover, I called the credit union to ask a question three weeks ago.I'm still waiting for them to call me back. I do not know why I continue to keep my money at Blue Ox.

Mattyboy Schweg

Mattyboy Schweg

3 months ago

Last month my wife’s card was compromised filed a dispute never received that money back. This month my card was compromised. Lost my entire paycheck. It has been 2 weeks and I’ve only received half the fraud back…. Incredibly disappointing

Debby Abbott

Debby Abbott

7 months ago

Very unhappy with Blue Ox. The new system issued new credit cards. Before I received mine they canceled the old one. Trying to get hold of somebody to talk to. I'm on hold with 12 people ahead of me. Seriously want to get out of this credit union. No customer service.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).