Sovita

Daryl Herkner

4 months ago

Calkins Road branch is always so professional and easy to work with. Its usually a quick in and out regardless of the type of transactions. Loans are always processed quickly and smoothly. Holly Road branch is always understaffed. Employees are courteous and I try to be patient, its not their fault. There's usually unnecessary waits. I try to avoid Holly Road branch at all costs, but its right on my way home from work.

Ernesto D

a year ago

Not a member here, but just had a great walk-in experience with no appointment and wanted to commend Donna Seay for being very kind, personable and providing the business service being sought. Went to two other banks and a retail location before finding success here with Donna and Sovita Credit Union. Conversation started with a smile and left with good vibes for the day. Many thanks!

Arthur Taylor

a year ago

This is a great financial institution. I have been a member here over 7 years. The staff are always nice and helpful and they have a straight forward loan process. Ken in member services is AWESOME! I've worked with him a few times and he's always very thorough, friendly and helpful!

Skeetter Holmes

a year ago

I had an opportunity to work with Brandeis at the Calkins road branch. She was very professional, helpful and informative. If you're looking for good service, I recommend stopping in to see her. Again, thanks Soviet for having an amazing team.

Rachel Baldwin

a year ago

This is the most unorganized credit union! No one knows anything and the turnover is ridiculously high! I sat in member services waiting for a rep to try to figure out why my title hadn’t been mailed to me after paying off a car in January (it’s now July) and listened to another rep discuss a member’s credit report out loud. Name, late pays, and creditors, all being discussed loud enough for me to hear 3 offices away. Finally it was determined that Sovita never released the lean on my 7 month paid in full vehicle. They blamed it on a staff who no longer worked there. Countless times they have posted payments on the wrong account. In all fairness the tellers are very kind, however I suspect there is a training issue which would explain the high turnover and lack of satisfaction.