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Intandem

1619 Plainfield AVE NE, Grand Rapids, MI 49505
NCUA Insured3.8 (47 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1956

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

1619 Plainfield AVE NE

Grand Rapids, MI 49505

Service Area

This credit union is located in Grand Rapids and serves members in the MI area. Currently serving 4,940 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.00%

Used Auto Loan

6.25%

Personal Loan

13.50%

Credit Card APR

14.00%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in MI

Lowest rates currently reported by credit unions in MI (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(2 total)

Member Reviews

3.8

47 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Dorwin Gray

Dorwin Gray

3 months ago

For some years, now, KCECU/IntandemCU personnel have been very gracious to me. I have been able to use the drive thru because credit union staff come outside to personally assist with my banking transactions. My physical challenges prohibit my ability to reach the drawer beneath the teller window, CU staff help me put things in and get things out of the drawer even counting monies withdrawn with me verifying the accuracy of every transaction. CU staff have done this all year round, in ALL types of weather. Most recently, staff members Reese and Hannah, have assisted me with my banking transactions with professional cordiality, I am grateful for them both. I have been a member of this credit union since 1987. I could not ask for a better banking institution. Intandem Credit Union, the best credit union anyone could ask for.

Jon Hess

Jon Hess

4 months ago

I had questions and needed assistance. Reese was absolutely fantastic. So kind, helpful, and understanding. She deserves a Gold 🥇. I later talked to Hannah and she was great too

tina nguyen

tina nguyen

4 months ago

Vanessa did her all to help me, she’s such a problem solver! I would recommend seeing Vanessa for any of your banking needs. She is also bilingual, spanish speaking.

Alexis Watson

Alexis Watson

4 months ago

hannah is always a pleasure to work with whenever i have questions or don't understand something! she's always extremely informative and thorough ensuring top notch service!

Kay B

Kay B

a year ago

Called for a few questions that was not answered. Lindsay was not helpful at all what’s so ever, was very rude! She proceeded to go off her own past experience and not what I was going through and needed help with. She then got frustrated and said BYE without asking if I needed help with anything else or said have a good day. Very unprofessional. Do better! (PLAINFIELD Location) Where is Jane? I love her.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).