Back to Grand Rapids credit unions

Preferred

3767 Sparks Dr SE, Grand Rapids, MI 49546
NCUA Insured4.1 (122 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1968

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

3767 Sparks Dr SE

Grand Rapids, MI 49546

Service Area

This credit union is located in Grand Rapids and serves members in the MI area. Currently serving 23,514 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

6.00%

Used Auto Loan

7.45%

Personal Loan

11.25%

Credit Card APR

9.99%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in MI

Lowest rates currently reported by credit unions in MI (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(6 total)

Member Reviews

4.1

122 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
LaDonna Osler

LaDonna Osler

4 months ago

While inquiring about a separate service I was asked about refinancing my car loan. I'm elated that Angela Segan took the time to inform me as well as make sure I understand what refinancing entails. She was beyond helpful and I can't express how appreciative I am for the service that she provided me.

David VanHouten

David VanHouten

a year ago

I always get the best service when I go to Preferred Credit Union and Alexis is my teller! Besides being the prettiest teller, she also is so charming and customer friendly! Preferred Credit Union has a true diamond in Alexis! A great representative of not only their credit union but also the member first philosophy of what credit unions in this country are all about! Alexis always does service with a smile!

Hannah LaNore

Hannah LaNore

4 months ago

Alexis went above and beyond to help me. She was kind, knowledgeable, and took the time to explain everything clearly. It’s always a pleasure being helped by someone who truly cares.

Helenia Miller

Helenia Miller

4 months ago

Had a very easy experience coming in to open my account. Staff is very friendly and Lennon was very helpful helping me make my deposit. Glad to be a member.

Suz Wings

Suz Wings

4 months ago

My customer service experience and inquiry with Monica was completed expediently, confidently, and with care and professionalism. Thank you, Preferred Credit Union!

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).