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True Community

1100 Clinton Rd, Jackson, MI 49202
NCUA Insured4.1 (306 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1953

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

1100 Clinton Rd

Jackson, MI 49202

Service Area

This credit union is located in Jackson and serves members in the MI area. Currently serving 81,647 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 ยท NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.74%

Used Auto Loan

5.99%

Personal Loan

22.00%

Credit Card APR

19.49%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union โ€” not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in MI

Lowest rates currently reported by credit unions in MI (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(15 total)

Member Reviews

4.1

306 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
C gi

C gi

3 months ago

I got an auto loan from True and I worked with Michael Williams. He was very attentive, patient and knowledgeable. I phoned him on Monday afternoon and picked up my check on Wednesday. It would have been sooner, however, I was working. Michael had everything organized ready to sign answered all my questions and was pleasant through the whole transition. I highly recommend true community credit union I have been a member here for 37 years very pleased with Michael. He was exceptional.!!๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰

Pam Schlade

Pam Schlade

3 months ago

The loan process was very simple and quick. The loan officer (Rita), was very professional, knowledgeable, and pleasant. She answered any questions I had and helped me in any way I Needed!!! Also, I have had several loans through True Community and have had good luck with my loans and my regular banking!! Every phone call I made for any reason for a loan or regular banking everybody was courteous and efficient!!!

Kayla Hillis

Kayla Hillis

3 months ago

Will be closing my account and never doing business with tru ever again. They locked my account with zero notice or communication. Blocked me from making payments. Then would only unlock my account if I made a payment first. After I had been trying to pay the account for a month and couldn't because they locked by account because it had a "warning" on the account from 4 months ago that they also never notified me about. I have had this account for 14 years! Never missed a payment. Never went into default on anything. I will never be doing business with tru ever again!

Tina Baldwin

Tina Baldwin

6 months ago

We just want to say that Rita did an exceptional job at helping us. We honestly did not have to leave our couch. Within a half hour we had the loan done. She was very helpful in fact with looking at the accounts we have and consolidating to save more money! Thank you so much Rita! This is why we love True Community!

Blanco Filapondrp

Blanco Filapondrp

6 months ago

I recently applied for a loan through CP Federal to use to purchase a car through Carvana. They made everything extremely seamless and smooth. The only time I even had to go to the branch was to pick up a copy of the check. I spoke with Julia and let her know I was in a hurry and needed to get this stuff done ASAP she totally understood and pushed everything through for me and took care of everything as quickly as she possibly could. I'd also like to mention Takara I had spoke and worked with her earlier in the process and she was right on par with Julia. If you're looking for a vehicle or home loan I would highly, highly, highly, recommend True Community Credit Union.

Contact Tips

Best Time to Call

Weekdays 9amโ€“4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • โ€ข Current loan rates & terms
  • โ€ข Membership eligibility requirements
  • โ€ข Minimum deposit to open an account
  • โ€ข Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).