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Community West

PO Box 8069, Kentwood, MI 49518
NCUA Insured4.6 (294 reviews)2 charter

Verified Information

NCUA Insured

Member-Owned

2 charter

Established in 1967

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

PO Box 8069

Kentwood, MI 49518

Service Area

This credit union is located in Kentwood and serves members in the MI area. Currently serving 18,011 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.45%

Used Auto Loan

6.20%

Personal Loan

13.75%

Credit Card APR

14.99%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in MI

Lowest rates currently reported by credit unions in MI (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(5 total)

Member Reviews

4.6

294 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Hannah McKellar

Hannah McKellar

3 months ago

My husband and I worked with Dawn Rasor regarding a personal loan inquiry and Dawn was absolutely phenomenal. She is one of the sweetest ladies I have ever met. She helped guide us through the loan process, was very knowledgeable, and quick to respond to our questions. The process from application to approval took one day. Community West Credit Union has some deep shoes to fill when Dawn retires. I recommend Dawn at Community West Credit Union for anyone looking to apply for a loan. She deserves way more than 5 stars.

Khoury Baird

Khoury Baird

4 months ago

I felt the need to leave another review because Dawn Rasor helped me again months later with an issue on my car loan I've been ongoing for months. She helped me originally with my car and a horrible refinancing process and she helped me once again months later with another issue regarding a refund from my original lending institution. She has went above and beyond and I whole heartedly recommend working with community west and especially Dawn.

Khoury Baird

Khoury Baird

7 months ago

Dawn Rasor at community west is one of the most helpful people I've ever had the pleasure to work with. I had a really horrible and difficult situation with my car and a refinance/selling it and she did an absolutely amazing job. She helped me extremely quick, was so nice while doing it and she worked with me amazingly. Anytime I would ask for a document she would have it to me as soon as she could, she guided me through the processes and made it as easy as it could possibly be. She is a 5 star worker and she helps make community west awesome. If you get a loan or any kind of finance I 100% suggest going to community west and working with Dawn.

Kimberly Gerow

Kimberly Gerow

5 months ago

Great CU to work with. Dawn Rasor was very helpful and worked hard to get our loan vehicle approved and completed in time for year end! She was knowledgeable about had different finance options available to help us get it done. Thank you!

MK Frey

MK Frey

4 months ago

Dawn made the process of getting a personal loan and credit card very easy. One online application and a phone call was all I needed to get our funds secured and payment options settled and ready to go on the CWCU app. She was very friendly and answered all of my questions.

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).