Ziegler

Kathleen Brogan

3 months ago

After my friend and member of decades died, I had many challenging moments with the credit union. So different from the exceptional service they gave him for decades. Rep Jonica and her co-worker (forget his name) took me to the finish line. She so deserves her recent promotion!

MTA DC

a year ago

No need to make appointments! Staff here are all friendly. Chris Hernandez did a fantastic job opening up my first account in the U.S. The process was smooth and didn't take too long. Very satisfied so far! Recommended for anyone from overseas coming here and opening up their first US Bank account.

William Halicki

5 months ago

Was somewhat nervous about being charged extra fees on some pending charges but talked thru with a person online who said it will go thru normally hopefully it does simce I work hard for my money I dont wanna see it all go to waste amd such am gonna try and work harder on not using my card so much for transactions and such since I dont want to start being charged extra for pending charges but overall fairly good service online and in person

Gin Marie

a year ago

Ever since Trustone took over, they have constantly charged late fees for a payment that disappeared------ever so conveniently---during that sale. I have direct transfer from one bank to Trustone, so the old bank was debited, but Trustone just never got it, they claimed. All I got was being patronized. I had to pay double to get caught up. THEN the late fees mysteriously started again. FOUR YEARS of payments deposited four days before due date, always charged a late fee. You do the math. I'm not a big customer, so all they do is sneer politely and refund one month. One customer is nothing. They won't miss me when I close my account Monday morning, but getting $25 stolen every month adds up.

Anisa Abshir

2 years ago

I had an excellent experience securing a car loan with Christopher at Bloomington TruStone Credit Union. His professionalism, knowledge, and genuine dedication to finding me the best deal made the process not only smooth but surprisingly stress-free. Christopher went out of his way to answer all my questions, ensuring I fully understood each step. His tailored advice led to a loan package perfectly suited to my needs. Christopher’s commitment to his clients’ financial well-being is evident, making him a standout in financial services. Highly recommend for anyone seeking personalized, attentive banking assistance!