Columbia

Caroline Rogers

5 months ago

Switched to CCU after a stressful experience at another credit union trying to get my first ever auto-loan. Their entire office was filled with welcoming and friendly people who knew their members by name. The loan team is fantastic and my officer, Teresa helped me understand all aspects of the loan process, what to watch out for with dealerships, and kept in touch consistently throughout the process. I highly recommend CCU!

Trevor Borgman

5 months ago

I had never taken out a loan for a car and my wife and I came to Columbia Credit Union for this service. We spoke with Marcus, who was amazing! He was personable, willing to teach me about the ins and outs of the lending process, offered quick turnaround answers to my questions via text, and overall provided exceptional customer service! He and Columbia Credit Union were a blessing to work with, in the name of Jesus!

Kielan Neal

9 months ago

I want to take a moment to thank Columbia Credit Union for completely turning my financial situation around. After being turned away by multiple banks and credit unions—including Bank of America, where I’ve banked for over 6 years, and River Regions, where I had previously paid off a loan with no issues—I came here feeling discouraged and out of options. That all changed the moment I met Jana. She went above and beyond from day one, treating me with respect and understanding rather than judgment. Jana took the time to walk me through everything, calling creditors directly on my behalf and creating a clear game plan that not only got me debt-clear but also put me in a position to purchase a brand-new car within the same week. She truly made the impossible possible. I also want to acknowledge Becky Marcus and Teresa, who both played important roles in making me feel included, supported, and taken care of throughout the process. Every interaction I had at Columbia Credit Union reminded me that I wasn’t just another application—I was a person they genuinely wanted to help succeed. Together, this amazing team laid out a realistic plan for me to rebuild my credit and reach the 700s within a year. Their hands-on approach, willingness to fight for me, and dedication to my long-term success is something I didn’t find anywhere else. Columbia Credit Union gave me hope, a fresh start, and the ability to move forward with confidence. If you’ve been turned away elsewhere, don’t give up until you come here. People like Jana, Becky, and Teresa make all the difference.

Steph W

8 months ago

We started banking here about a year ago. During that time, everybody here has been so helpful and kind! We have worked a lot with Becky and Teresa on several different things and they both have been extremely helpful with everything and have gone above and beyond! We have used several banks in the past, and this one, by far, exceeds any of them for customer service. This bank has a small town feel where you get treated like family/friend and they make sure all your banking needs are met!

April Thomas

6 months ago

These people are great!!! Not only have they helped me learn about my credit and finances but they also helped me budget and save. The loans I qualified for helped me pay off debt and also remodel my house. Highly recommended!!!!! 🫶