Neighbors

Geraldine Coleman

3 months ago

My experience with Neighbors Credit Union has always been positive never had any issues with them everyone is so friendly and helpful

Thomas Mana

a year ago

Visited this location to deposit a check and the young lady that helped me was absolutely GREAT! Very helpful and I even received a free water! I am a 76 year old retired postal worker that worked in IT in that building. I had not been down there since the pandemic in 2019. I was so happy to find that the service is still great and again the young lady that helped me should get 10 stars! She's the BEST!

Jessika Cole

a year ago

Do not have the option to speak to a live representatives. You have to go through hurdles to even get in contact with a service rep. Constantly have issues with their app crashing, blocks certain places from being able to spend your own money without of option of unblocking it.

Tonya Hamp

4 years ago

I was a credit card customer and called Neighbors 5 days in advance to advise I was traveling and didn’t want any issues with using my card, like before. I was assured I wouldn’t have any issues, and they wished me safe travels. When I arrived to my destination and tried to rent a car, my card declined. What!?? I called the bank and talked to several people and they assured my deposit would show up the next day, it didn’t show up until a week later. They wasn’t apologetic and didn’t really care about the inconvenience they caused me and my daughter while on vacation. This place is ghetto, Slow as molasses, and behind the times in technology. Do not bank here, there are much better options in the Ferguson area. I wish I could give them zero out of 5 popcorn bags.

Lenard Richards

5 years ago

I would provide a zero if possible. I purchased and paid off a vehicle with this company as well as made timely credit card payments but was cutoff do to Student loans hitting my credit. I was told that my card would not be re-instated even after getting my score back up.. Run away from them as fast as you can.. they are not in the business of working with you .