Nova Ua

Johnny Binane (Gabagool Staten Island)

7 months ago

I canceled my account a couple years ago because I had to move forward. But my parent still has their account with this Bank and three times she has gone to Europe within the last five years, especially on this very day that I’m writing this review. she still can’t use her debit card. We can make a week in advance visit to the Bank and let them know that we are going to Europe and we’re gonna need to use the debit card, still cannot be used. My parent had the same issue back a couple years ago when she had surgery and was stuck in Europe for nearly 2 months and I must’ve came back & forth to this bank more than four times on the same issue and they stated that “there’s nothing on their side, no problem” but still couldn’t charge the card anywhere in Europe. Till this day, I’m with my mother she tried using the card and it wouldn’t go through. My parent will continue having this account “ as chump change” , but we’ll get a primary one from another bank for normal use, not to go through this the 4th time. Once Valentina stopped working here things messed up

Moe

11 months ago

Don't want to use the R word here but all I sensed was discrimination here. I'm not white. I'm a double minority. Wanted to inquire about mortgage and right off the bat, she kept asking me if I have cash for 20% down. I wanted her to run my income, assets etc and tell me what if qualify for. Then as soon as I said I already own 2 properties, her demeanor changed. But too late. Don't go here if you're a minority

Mykola Dovhan

7 years ago

My family and I have been banking here for many years, fast survive never a hold up. Staff is knowledgeable and polite.

Людмила Іванівна

6 years ago

awesome branch, very knowledgeable staff and great service! I'd recommend!

Jersey Joyride

7 years ago

I have to wonder how another reviewer has been using this branch for years when it only opened this year?