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Auburn Community

PO BOX 867, Auburn, NY 13021
NCUA Insured4.6 (16 reviews)1 charter

Verified Information

NCUA Insured

Member-Owned

1 charter

Established in 1936

Contact this credit union directly for detailed information about membership eligibility and current rates.

Location & Directions

Address

PO BOX 867

Auburn, NY 13021

Service Area

This credit union is located in Auburn and serves members in the NY area. Currently serving 7,723 members.

Membership Info:

Contact the credit union to confirm membership eligibility requirements for your area.

Note on Membership

Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.

Financial Health

Q4 2025 · NCUA

Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.

Source: NCUA Federally Insured Credit Unions list, Q4 2025.

Loan Rates

Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.

New Auto Loan

5.74%

Used Auto Loan

5.99%

Personal Loan

7.95%

Credit Card APR

7.90%

Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.

Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.

Best Rates in NY

Lowest rates currently reported by credit unions in NY (NCUA Q4 2025).

Rates from NCUA regulatory filings. Contact credit unions directly for current rates.

Branches & Locations(4 total)

Member Reviews

4.6

16 Google reviews

Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.

View on Google Maps
Steve Schmid

Steve Schmid

a year ago

The staff here and other branches are very friendly, and I think if you're older and do all your banking in person it's probably a preferable option. That said, their technology is woeful, 1 out of 5 stars and what's ultimately going to make me leave here. Online banking always has issues with logins and while the staff is quick to help, it's becoming a massive issue that every couple weeks it locks my account for no reason. I still kept my ESL credit union account when I moved from Rochester and I'm happy I did, they'll be in Auburn soon and their technology has been pretty much flawless for the last 10 years or so. It might have created an unreasonable expectation for this place, but as I'm writing this all their ATMs are down and can't accept cash or check deposits, so I think it's a multi-faceted issue where it's going to take a massive push to get things up to date here.

erica minnoe

erica minnoe

2 years ago

Excellent customer service and always very accommodating, helpful and knowledgeable. Very professional and friendly atmosphere. Best interest rates! So satisfied will never leave as a customer to a different bank. My partner Jason Northrup has also been a memeber here at Auburn FCU for a decade plus and is a customer for life. Shout out to Michael Fronzek, commonly working at both the Auburn and weedsport branches. He had the upmost respect, professionalism and was extremely helpful and went above and beyond for us. Highly recommend, thank you Mike!

Jason Allen

Jason Allen

7 months ago

The staff is very courteous and polite. Always very helpful.

amurray2222

amurray2222

11 months ago

They do not like people who move alot of money around. Constantly calling and flagging your account. They also lied and do not know how to deal with fraud. NOT A SAFE BANK!!! Due to their incompetency and lies I was left with out funds and stranded!!

Anne Owen

Anne Owen

10 years ago

I have worked with Janet Weston and can honestly say that she is an asset to Auburn Community Federal Credit Union. I highly recommend the staff and services at Auburn Community Federal Credit Union. .

Contact Tips

Best Time to Call

Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.

What to Ask

  • • Current loan rates & terms
  • • Membership eligibility requirements
  • • Minimum deposit to open an account
  • • Online & mobile banking features

NCUA Insured

Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).