Consumers

Joe Indrajit Connolly

2 years ago

Fast and efficient, Marilana Mariano is always friendly and provides excellent service. This is my third time and always great service. She even addressed me by name, Hi Mr Connolly before the transactions were completed. TY

Sharon Schiano

3 years ago

I’ve been banking with Consumers Federal Credit Union for years. They are always professional, courteous & knowledgeable. There are a lot of financial institutions out there, but Consumers is by far the best. They treat you like family.

Damon Wiley

7 years ago

DESERVES "ZERO" STARS! 1) They nickel-and-dime you with excessive fees that are not previously discussed with the member. so the member can avoid the hefty fees. 2) They continually send personal financial statement slips addressed to the wrong member in a household, thereby revealing confidential financial data to another person in the household who also is a member of the credit union. 3) Very unhelpful and dismissive when you try to access services. For example, they promise to call you back with an answer to a specific checking dilemma--but they never get back to you. You are left in limbo, forced to follow up on your own (explain everything again) and wait indefinitely in hopes of a response, or take your banking elsewhere (hopefully you use a regular commercial bank too). Overall, many experiences I've had in my decades as a member of Consumers Federal Credit Union has been disappointing and most interactions with them leave me with an unsatisfactory member experience. The commercial bank at which I have a savings and checking account, the staff are polite and helpful --not like Consumers Federal Credit Union. And the commercial bank I also bank with as a backup has never sent or disclosed to other family members in my household my banking records.

Peter DeSantis

3 years ago

Steven and staff have made every single transaction a breeze. I use this bank for all my financing needs. Five stars across the board, and now that they have the app it has made it that much easier!!!!

Jennifer Jacoby

3 years ago

I’ve been banking with Consumers Federal Credit Union for many years. They provide superb service and make you feel like part of the credit Union family.