Greece Community

Jaspreet singh

11 months ago

Very Disappointed with the CEO's Conduct I recently called Greece Federal Credit Union and politely asked if I was speaking with the CEO. Instead of allowing me to explain the reason for my call, she abruptly stated she was going to hang up — and then did so. I was shocked by how dismissive and unprofessional the interaction was. What’s even more surprising is that this individual promotes spirituality and leadership coaching outside of her role. If this is how she handles basic communication, it raises serious concerns about the values being promoted through that coaching. The experience left a very bitter impression. People often portray a very different image publicly than how they actually behave. Based on this encounter, I would never consider doing business with a credit union where leadership treats people in such a manner.

Lenora Paige

3 years ago

I have been a member of Greece Community Federal CU for over 10 years and have always found their customer service excellent. They are always willing to assist with any financial question or need I have. Two of my children have their auto loans with the credit union and the process for quick and simple.

nita mcgowan

9 years ago

I'm writing this review in hopes that I can save someone from becoming a member here. The Greece federal credit union tried to cash a voided check, a stop payment check and then charged my account a 37$ fee. Their incompetence and negligence ended up costing me 37$. If you want to bank with an institution that looks out for their members, is honest, polite and competent then GCFCU is not for you and I suggest you find another banking institution. I have since found another credit union where they treat their members with respect and have way better rates.

Joe Fina

6 years ago

Been driving by this place for the past 17 years when I decided, on a whim, to stop in to see if they offer motorcycle loans. Long story short ... my credit score is excellent and the motorcycle loan was so good that I then refinanced two cars. In doing so, I'm saving a few thousand dollars in interest versus the "preferred customer" loans I had in place at local banks that I've been doing business with for years. Would highly recommend if shopping for an auto/motorcycle loan.

Robin Smith

9 years ago

I have a friend who use to use this credit union, but she has had nothing but problems with them.. Management needs to take a look on how their employees talk to and treat their customers. Maybe it would be a good idea to have their employees take a customer service training.