NCUA Insured
Member-Owned
1 charter
Established in 1938
Contact this credit union directly for detailed information about membership eligibility and current rates.
Membership Eligibility
Anyone who lives, works, or worships in or around Westbury, NY may be eligible to join. Community credit unions are open to the general public within their service area.
Check eligibility on their website →NCUA Insured — deposits protected up to $250,000
Member-Owned — not-for-profit cooperative
1 charter
Established in 1938
Contact this credit union directly for detailed information about membership eligibility, current rates, and services.
Services Offered
This credit union is located in Westbury and serves members in the NY area. Currently serving 237,358 members.
Contact the credit union to confirm membership eligibility requirements for your area.
Credit union membership is based on a common bond. Contact this credit union directly to confirm you qualify for membership.
Key indicators from NCUA regulatory filings. Tap any metric to learn what it means.
Source: NCUA Federally Insured Credit Unions list, Q4 2025.
Rates sourced from NCUA call report data (Q4 2025). Contact the credit union for current rates and terms.
New Auto Loan
6.09%Used Auto Loan
6.89%Personal Loan
12.18%Credit Card APR
12.03%Important: Rates are sourced from NCUA call report filings (Q4 2025) and reflect averages reported by the credit union — not guaranteed quotes. Contact the credit union directly for current rates and terms.
Your actual rate will vary based on your credit score, loan term, and financial profile. Personal loans and credit cards tend to see the most variation.
Lowest rates currently reported by credit unions in NY (NCUA Q4 2025).
Niagara Falls, NY
New York, NY
Pearl River, NY
Whitestone, NY
Rates from NCUA regulatory filings. Contact credit unions directly for current rates.
3.3
251 Google reviews
Reviews sourced from Google Maps. Ratings reflect member experiences at this credit union.
View on Google MapsYaTanya Banks
5 months ago
Outstanding Member Service Experience with Cassidy Pinder I had an exceptional experience with Cassidy Pinder, Member Service Representative at Jovia. From the very beginning, Cassidy was professional, knowledgeable, patient, and genuinely committed to helping me. She took the time to listen carefully to my concerns, explained everything clearly, and made sure all my questions were fully answered. What truly stood out was her positive attitude and attention to detail. She went above and beyond to ensure my issue was resolved efficiently and that I felt confident and supported throughout the process. Her customer service skills reflect excellence, empathy, and true dedication to members. Cassidy is a tremendous asset to Jovia, and interactions like this are exactly why I trust and appreciate this institution. Thank you, Cassidy, for providing such outstanding service!
Michele Malone
4 months ago
Jensi Turcios a Member Service Representative at the Westbury branch, was so helpful during our two visits. She was patient, kind, and knowledgeable. She sat with us for a long time and answered all our questions while rearranging our accounts to meet our current needs. She made our banking experience pleasant.
Jacqueline Harper
4 months ago
Jensi is phenomenal! My mom and just left Jovia Westbury branch after being the victims of fraud. She was patient, communicative, and thorough. Experiencing fraud makes you feel violated and she brightened our day. Jovia is extremely fortunate to have such an exemplary employee.
Marla Matthews
3 months ago
Absolutely horrible bank!!! There is no one here that knows what they are doing! I see in my account that there was a problem, but when I waited on hold for over an hour NO ONE KNOWS WHAT THE PROBLEM IS!!! I CALL AGAIN, ANOTHER INCOMPETENT REP! DO NOT USE THIS BANK!!!! I responded to your email and sent my phone number to be contacted. I got a ridiculous automated response. My problem has not been resolved. In addition I spoke to one of your customer service people, her name is Terri. She was the most ignorant, rude service person I have ever responded to. I will be escalating this! Go check your email. Totally incompetent people!
Raheel Iqbal
3 months ago
Jensi took such good care of us and made sure every detail was correct. She provided amazing customer service and insured our visit was as if we were family. Got everyhing taken care of in such a timely manner!!
Weekdays 9am–4pm typically have the shortest wait times for new member inquiries.
Your deposits are federally insured up to $250,000 per account category by the National Credit Union Administration (NCUA).
Phone
(516) 561-0030Website
Visit WebsiteMembers
237,358
Total Assets
$4.5B
Year Opened
1938
Net Worth
Well Capitalized
Official NCUA Data
All data sourced from the National Credit Union Administration (NCUA).
View NCUA Profile