Integrity

HEB FC11

3 months ago

I needed to open an account which I was told over the phone what their hours are. I came in close to their closing & they said they lock the door at 5 &that it takes 20 minutes to open the account(ridiculous i could do a mortgage app in less time as an LO). So we had to make an appointment(which i wasn told on phone) So I tried to make it for Saturday as late as possible, then they told me they needed an hour, so we couldn't get there any later, then they finally agreed to 45 minutes before closing after hounding her. How can it take so long & there were no appointments for that day, so there was no reason to push us to be in so early. These must be the laziest tellers I have ever seen, & apparently if they lock the doors, you're not leaving, What a bunch of clowns, worst customer service of all time.

Nathanael Billow

4 months ago

Samantha Pauley was fantastic to work with. She helped my wife and I finance my wife’s new car. She was professional, timely, and knowledgeable. I recommend Integrity to anyone who is looking for a good rate on a new car loan.

T D

10 months ago

I had to close my account today after being here for about 10 years my card overdrafted when it wasn’t supposed to even the employee said it shouldn’t have and we could dispute the charge and they said they have me sign papers that never came I asked multiple time when I would get it but after 3 months of not getting paper work i gave up any help and my card still having the issue they said they fix I’m really disappointed it had to come to this I really like the people who work here

Hieu Nguyen

4 years ago

I love this credit Union! By far the best one in Ohio! The staff is all very nice and friendly! Patricia and Sarah are very nice loan officer and they helped me with securing a great loan with a fantastic low rate on my auto loan! I shopped around they ended up giving the best rate than any other credit Union/bank! Check them out! You will love them and the staff!

William Boggs

3 years ago

I wanted to say that the staff at Integrity credit union were all vey friendly and polite. I myself was looking to purchase a vehicle and Sarah from the lending department helped me thru the whole process. Sarah was very professional, knowledgeable, and accommodating. She was able to answer all my questions and get me approved for my loan in a timely manner with a great rate as well. If you are in need of a loan or other financial advice Sarah is the best around!!