Hopewell

Andrea Brust

8 months ago

I don’t like the fee policy they have — there should be a 24-hour grace period like other banks! If you go negative a fee come out INSTANTLY before you can even transfer over money.. Other than that, everyone at this bank is amazing and always helpful when I need them.

Bree Creech

10 months ago

I am a first time car buyer and decided to give Hopewell a shot for financing. I worked with Jessica throughout the entire process. She responded fast and always explained everything in detail and she really helped me when navigating this entire process! She remembered the little details and was absolutely fantastic to work with!

David Garrison

a year ago

They don't seem to know the credit union motto. "Not for profit, not for charity, but for SERVICE" ZERO service here. Fee for this. Fee for that. Post withdrawals THEN ACH deposit and ding you for overdraft or charge for auto transfer from savings. Won't approve credit card application. Holds on checks deposited ...

Wendy Shingler

2 years ago

Been a customer for over 35 years. Told a long distance relationship was easy to accomplish. No, it's not. 1) Had to go without checks because they insisted we come in to order them. 2) Cannot get into the online account for 2 months now. Can't get cash, can't pay our Visa bill online, being threatened with debt collectors because of late CCard pmt. It's a whole lotta mess.

James Starr

8 years ago

It Appears that some employees does not understand/know or care about Credit Union policies and procedures’. To tell a 20 plus year member they can accomplish an on-line service, then several days later receive a Credit Union E-Mail indicating you cannot complete that service, and if you did it is now cancelled. Call the reply number and was informed I cannot do that on-line service!